Sr SharePoint Administrator

100% remote within the State of WI. Some possibility of occasional onsite meetings.

Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. Position is remote with the potential of being called to the office on short notice if needed.

SharePoint Farm Administrator

Position Summary

This position functions as a technical expert for the services offered by the Enterprise Collaboration Services team. The position is primarily responsible for research, development, support and management of the on-premises Enterprise SharePoint Farm server infrastructure and the Enterprise O365 SharePoint online environment.

As a member of the Collaboration Services team, this position will be on a standby rotation that provides 24x7x365 support for applications supported by the Collaboration Services team. This includes on premises solutions such as SharePoint Server and Exchange Server, Electronic Faxing, and the Email Security appliances. This position is responsible for providing advanced support to agency administrators utilizing the supported technologies. In addition, the position is responsible for researching and evaluating modern technologies, for selecting those that will best meet customer needs and for introducing them into the mainstream of the computing architecture. The team is also responsible for developing specific policies, procedures, and documentation for the installation, implementation, and use of these technologies.

This position provides customer service for a broad array of services and participates in projects from genesis through implementation and completion. The incumbent will frequently work on projects that require a strong understanding of customer service, effective communication skills and the ability to work within a team approach. The position involves defining, implementing, and using innovative technologies in support of complex technical solutions. The ability to function with an enterprise perspective and to work with technical staff, DET management, and other entities staff on technical design and business issues is critical.

This position is accountable for the quality of service provided to state agencies and other partners.

Goals and Worker Activities

35% A. Provide advanced technical support and direction for the Enterprise SharePoint Farm infrastructure, SharePoint Online, and the O365 SharePoint hybrid environment.

35% B. Provide shared infrastructure consulting support.

10% C. Demonstrate strong customer service, teamwork, communication, and interpersonal skills.

10% D. Participate in complex IT projects to implement and maintain enterprise and agency specific server infrastructure and systems.

5% E. Develop and follow IT service management best practices to ensure the quality of services delivered to partners.

5% F. Continuously update technical skills, participate in the Employee Development Program, and other duties.

Knowledges, Skills, and Abilities

1. Ability to deliver quality service and maintain positive working relationships with customers.

2. Ability to function as a leading team member, including the open sharing of information, willingness to help wherever needed, and an understanding that the team s and the organization s objectives supersede personal agendas.

3. Ability to communicate clearly and effectively to both technical peers and less technical customers in person and via written media such as email, reports, and project charters.

4. Knowledge of and ability to apply IT service-delivery management best practices and procedures.

5. Ability to develop and mentor staff in the skills required for the senior position.

6. Extensive understanding of Microsoft 365 administration concepts and tools.

7. Resourceful in identifying and obtaining information sources needed to perform duties effectively.

8. Ability to learn quickly; synthesize complex information, identify key points, and communicate results accurately and effectively.

9. Knowledge that IT exists not for its own sake, but for the business value it brings.

10. Extensive knowledge of and ability to perform technology and product research, testing, installation, customization, troubleshooting and support.

11. Extensive knowledge of hardware and software infrastructure design as it relates to integrating M365 platform solutions in a delegated and complex environment.

12. Advanced knowledge of core networking and transport layer technologies, especially related to providing highly available Microsoft Teams integrations.

13. Advanced knowledge of system management concepts and software.

14. Advanced knowledge of Active Directory and LDAP application integration.

Top Skills:

• Administering a SharePoint environment - 10+ years
• Migrating SharePoint sites 10 years
• Version upgrades 10 years
• Server management 10 years
• Extensive PowerShell script writing 10 years
• SharePoint architecture design and assess ongoing infrastructure needs
• Create and manage SharePoint Online governance model for multi-agency tenant space
• Coach agency SharePoint admins on best practices

Nice to have skills: Experience with OKTA, Muhimbi, Qdabra.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.