JCC_APP - Software Engineer Specialist* Software Engineer Specialist*
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Job Title: Java API developer
Location: REMOTE
Duration: 12 months contract
About Us: FIS is a leading Fintech innovator committed to delivering exceptional user experiences through our cutting-edge products and services. We are seeking a Developer Support and Experience Specialist to join our Open Banking API development team and ensure our developer community has the best possible experience with our APIs and tools.
Job Description:
Responsibilities:
Provide technical support to developers using our APIs, SDKs, and other tools.
Troubleshoot and resolve technical issues, ensuring timely and effective solutions.
Create and maintain comprehensive documentation, tutorials, and guides to assist developers.
Engage with the developer community through forums, social media, and events.
Collect and analyze feedback from developers to identify areas for improvement.
Collaborate with product and engineering teams to enhance the developer experience.
Conduct webinars, workshops, and training sessions to educate developers on best practices.
Stay current with industry trends and emerging technologies to provide relevant support.
Requirements :
Bachelor's degree in computer science, Information Technology, or a related field.
Strong understanding of APIs, SDKs, and developer tools.
Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
Exceptional communication and interpersonal skills.
Experience with documentation tools and platforms.
Familiarity with programming languages such as JavaScript, Python, or Java.
Ability to work independently and as part of a team.
Additional Skills: Knowledge, Skills and Abilities:
Thorough knowledge of structured programming technology for structured language environment
Thorough knowledge of applications/development methodologies
Thorough knowledge of appropriate operating systems, programming languages, and development tools
Considerable knowledge of performance tuning
Skill in interpersonal skills/team building
Skill in project management experience
Skill in operating independently
Skill in exhibiting solid analysis, decision-making, and problem solving
Skill in understanding and focusing on the clients' needs and goals, establishing credibility and building relationships with clients
Ability to assess requirements, alternatives, and risks/benefits for low- to high-impact projects
Ability to develop a mid-size project plan (i.e., a plan that affects a single system or family and multiple resources) using approved project management software
Ability to communicate effectively verbally and in writing
Ability to establish and maintain effective working relationships with employees, clients, vendors and public
Location: REMOTE
Duration: 12 months contract
About Us: FIS is a leading Fintech innovator committed to delivering exceptional user experiences through our cutting-edge products and services. We are seeking a Developer Support and Experience Specialist to join our Open Banking API development team and ensure our developer community has the best possible experience with our APIs and tools.
Job Description:
Responsibilities:
Provide technical support to developers using our APIs, SDKs, and other tools.
Troubleshoot and resolve technical issues, ensuring timely and effective solutions.
Create and maintain comprehensive documentation, tutorials, and guides to assist developers.
Engage with the developer community through forums, social media, and events.
Collect and analyze feedback from developers to identify areas for improvement.
Collaborate with product and engineering teams to enhance the developer experience.
Conduct webinars, workshops, and training sessions to educate developers on best practices.
Stay current with industry trends and emerging technologies to provide relevant support.
Requirements :
Bachelor's degree in computer science, Information Technology, or a related field.
Strong understanding of APIs, SDKs, and developer tools.
Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
Exceptional communication and interpersonal skills.
Experience with documentation tools and platforms.
Familiarity with programming languages such as JavaScript, Python, or Java.
Ability to work independently and as part of a team.
Additional Skills: Knowledge, Skills and Abilities:
Thorough knowledge of structured programming technology for structured language environment
Thorough knowledge of applications/development methodologies
Thorough knowledge of appropriate operating systems, programming languages, and development tools
Considerable knowledge of performance tuning
Skill in interpersonal skills/team building
Skill in project management experience
Skill in operating independently
Skill in exhibiting solid analysis, decision-making, and problem solving
Skill in understanding and focusing on the clients' needs and goals, establishing credibility and building relationships with clients
Ability to assess requirements, alternatives, and risks/benefits for low- to high-impact projects
Ability to develop a mid-size project plan (i.e., a plan that affects a single system or family and multiple resources) using approved project management software
Ability to communicate effectively verbally and in writing
Ability to establish and maintain effective working relationships with employees, clients, vendors and public
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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