Receptionist - Laboratory
Salary undisclosed
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Medical Associates Clinic is hiring a full-time Receptionist to provide customer service to our patients in the Laboratory department.
This position will require a high attention to detail while working at a fast pace on the computer, phone, and with our patients. Ideal candidates have some experience with office administrative duties, and are known for always providing above and beyond patient/customer service with a smile.
Primary schedule: Monday-Friday -- 80 hours in a two week pay period schedule has rotating shifts between 6:30am - 5:00pm. Includes a Saturday rotation. Flexibility is a must!
Location: East Campus and West Campus.
Pay and Benefits: $17+/hr. with full benefits package including:
Education: High school diploma or GED required.
Experience: From three months to one year of similar or related experience.
This position will require a high attention to detail while working at a fast pace on the computer, phone, and with our patients. Ideal candidates have some experience with office administrative duties, and are known for always providing above and beyond patient/customer service with a smile.
Primary schedule: Monday-Friday -- 80 hours in a two week pay period schedule has rotating shifts between 6:30am - 5:00pm. Includes a Saturday rotation. Flexibility is a must!
Location: East Campus and West Campus.
Pay and Benefits: $17+/hr. with full benefits package including:
- Single or Family Health Insurance with discounted premium rates for wellness program participation.
- 401k with immediate matching (50% on the dollar up to 7% of pay + additional annual Profit Sharing)
- Flexible Paid Time Off Program (24 days off/year)
- Medical and Dependent Care Flex Spending Accounts
- Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.
- Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions.
- Communicate clearly with customers via telephone and in person, and relay necessary messages to staff.
- Perform a variety of clerical duties, which may include but not limited to: scheduling functions, insurance questions, patient registration, and entering orders.
- Review, update or obtain customer information making necessary changes to ensure correct billing. Set up new insurance coverage as needed.
- Assist customers with self-service systems as applicable, which may include but not limited to: online patient portals, electronic kiosks, etc.
- Learn the detailed computer, phone, scheduling and registering systems used on a daily basis. Medical Associates provides an in-depth training program for all new employees.
- Complete all other assigned projects and duties.
Education: High school diploma or GED required.
Experience: From three months to one year of similar or related experience.
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