Career Coach - Education and Employment

Are you passionate about helping others in your community? Do you want to go to work every day knowing you are impacting people's lives? Madison Strategies Group, a local non-profit organization operating multiple workforce development programs, is hiring Career Coaches. We’re looking for professionals with exceptional interpersonal and organizational skills who will guide and support program customers as they explore, enroll, and complete training programs to improve their job opportunities and advance their careers.

Career Coaches build relationships with customers to set short-term and long-term goals and work towards achieving those goals as they explore, enroll, and complete training programs in order to improve their job opportunities and advance their careers.

Make an impact with our team

The passion for our community is the driving force behind theAttend community partner meetings and events with Program Coordinators

Qualifications:

• Associates Degree required; BA, or BS degree preferred
• 1-2 years of mentoring or coaching experience leading individuals to personal or professional goals (or relatable experience)
• Minimum of 2 years successfully working in an office environment
• Comfortable conducting presentations in front of large groups or one-on-one setting
• Skilled in planning, identifying priorities, and providing solutions
• Must have schedule flexibility; occasional evening and weekend work required
• Must have personal transportation that can be used throughout the workday
• Desire to work as part of a team driven by data and results, dedicated to achieving positive outcomes while maintaining a positive atmosphere
• Enjoy working in a collaborative work culture and handling multiple priorities throughout the workday
• Excellent verbal and written communication skills
• Must have proficient computer skills and experienced knowledge of Microsoft Office, Gmail, and Google Drive, with the ability to adapt to new equipment and technology
• Working knowledge of Salesforce or similar software preferred
  
  

Job Type:

Full Time, 40 hours per week, On-Site

How to apply:

Our multi-step hiring process ensures we employ the right people with the skills necessary to innovate and elevate the Madison Strategies team. Submit a resume along with a cover letter describing how the mission of Madison Strategies Group motivates you.

Madison Strategies team, strives to create access to high-quality education, fulfilling employment, and upward economic mobility for all. We are always looking ahead and innovating to ensure our programs meet the needs of the workforce and community. We know the work we do is both highly challenging and profoundly rewarding. Our successes come from positive attitudes, diversity of thought, collaborative work, and compassionate customer service. We hold ourselves to the highest standard because we know the importance of our work for the community.

The Primary Responsibilities of the Career Coach Include:

Career Coaching

• Interview potential program customers to learn about their employment history, educational background, and career goals to identify suitability for the programs
• Instruct individuals in career development techniques, such as job search and application strategies, resume writing, and interview skills
• Evaluate customers' abilities, interests, and personality characteristics using assessments, interviews, or professional sources
• Conduct goal-setting meetings with customers and maintain frequent, ongoing communication to track their progress toward employment, advancement, and/or education and training goals
• Assess needs and assist customers in overcoming obstacles by making appropriate referrals, including scheduling problems, childcare, transportation, family crises, and other life situations
• Enroll customers in educational programs based on interests, aptitudes, or assessments
• Promote career and employment-related programs and events, such as job fairs and career workshops
  
  

Driving Results as a Team

• Meet the program’s goals for customers completing training programs, job placement, promotion, and job retention
• Record daily activity in Salesforce and report weekly progression toward program goals
• Complete customer-facing and internal tasks on time utilizing the organization's project management system
• Work closely with Program Coordinators to meet program goals, strategically solve problems, and provide backup support to the Program Coordinators
• Collaborate with the Career Services Director to ensure customers' progress toward career and employment goals
• Work collaboratively with the Business Services Team to determine the types of jobs that match the skills and qualifications of training graduates
  
  

MSG is an equal opportunity employer, committed to a diverse workforce.

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