Business system analyst
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Title: Business Systems Analyst
Duration: 3-6 months/Contract + EXT
Location: Remote
Interview: Video
Key Skills Candidate with P&C Domain [Commercial line , Property insurances] with 8 years into insurance industry ..Re Insurance domain is preferred.
About the role
In this position, you are responsible for supporting the Product Owner in defining user narratives and detailing out requirements with business support for their use of the policy administration system. In supporting the business, you will be responsible for collaborating with the business team members, internal IT team members, and vendor team members.
Gather and understand requirements; work with clients, users, business/product owners & SMEs to understand their requests and be able to translate and breakdown requests into user stories; authoring additional requirements artifacts and project documentation as needed.
Understand the overall Landscape architect from an End-to-end perspective; work with developers in finding the best solutions from a user perspective
Support system upgrades including ensuring all changes are adequately tested, coordinating the release to production with our vendor partner, and handle notification of system outage.
Ensure that system changes are in line with business requirements by creating test plans & expected results, conducting some testing, and coordinating with the testing team to review test results.
Provide support to end users when they identify issues attempt to resolve the issues or ensure issues are reported/logged with developers, the accurate priority is set, and work-around are identified.
Review & update knowledge-based articles used for production support as needed.
Support/Coordinate testing of infrastructure changes.
Be an integral part of the team by supporting our need for continuous improvement of our processes and operational efficiency.
About You
Bachelor's Degree or equivalent experience preferred
Strong understanding of the fundamentals of system analysis & design
Familiarity with the Software Development Life Cycle and Agile concepts
Experience with Agile methodology, writing user stories, open collaboration, etc
Strong verbal and written communication skills with previous ability working in globally located team situations, understanding and demonstrating sensitivity toward cultural differences
Ability to cultivate networks throughout an organization to gather support and build a foundation for future influence
Sound decision-making skills and ability to take crucial action
Ability to align priorities of own area with the direction and priorities of the broader organization
Flexibility with changes in tasks and priorities
Demonstrate a willingness to adapt to shifting or contending priorities and try new things, even at the risk of failure.
Solid understanding of Commercial Insurance
Knowledge of insurance policy transactions and lifecycles
Solid understanding of data models / table structures with previous ability to create / implement SQL, conduct data analysis and provide conclusions
Familiarity with Web-services, XML, JSON and API a plus