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ServiceNow Lead Developer / Architect

Salary undisclosed

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ServiceNow Lead Developer/Architect
Remote
Bain and Company

focuses on an expert in ServiceNow CMDB (Configuration Management Database) and cloud integrations (AWS, Azure, Google Cloud Platform). Here s a breakdown of what the client is mainly looking for:

Key Responsibilities:
CMDB and Cloud Resource Integration:

Lead integrations between Wiz and ServiceNow CMDB to ensure accurate and automatic cloud resource population from AWS, Azure, and Google Cloud Platform.
Manage and align the CMDB with the Common Service Data Model (CSDM) for consistency.
ServiceNow ITOM & Cloud Discovery:

Implement and manage ServiceNow s IT Operations Management (ITOM) modules, including Cloud Discovery, Event Management, and Service Mapping.
Collaborate with teams to accurately track cloud infrastructure services and map business services to cloud resources.
Governance and Strategy:

Establish and drive governance for cloud resource discovery, ensuring CMDB health (data quality, accuracy, and consistency).
Develop strategies to ensure seamless integration, process improvement, and adherence to ITIL and CSDM best practices.
Custom Integrations and Leadership:

Design custom integrations between ServiceNow and third-party tools for continuous synchronization of cloud data.
Provide technical leadership, focusing on enhancements related to CMDB and cloud management capabilities.
Required Skills:
ServiceNow Expertise: 10+ years with a focus on CMDB, CSDM, ITOM modules like Discovery, Service Mapping, and Event Management.
Cloud Integration Expertise: Strong understanding of AWS, Azure, Google Cloud Platform and experience with cloud discovery automation.
Configuration Management: Deep knowledge of infrastructure management (servers, network devices, cloud resources) and CMDB strategies, including governance and data normalization.
Custom Integrations: Experience with integrating enterprise systems into ServiceNow, with an emphasis on automating cloud resource population.
Main Focus:
The client seeks a ServiceNow expert with extensive experience in integrating cloud platforms (AWS, Azure, Google Cloud Platform) into the CMDB, using ITOM capabilities and driving overall CMDB health and governance. Strong leadership in customizing integrations and managing large-scale infrastructure and cloud data is essential.

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