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AI Support Engineer

Salary undisclosed

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Proficiency in AI concepts , ETL , data wrangling Python , FAQs and runbooks

- Expertise in AI and Related Technologies: Proficiency in AI concepts, approaches, tools, best practices, and recent advancements in the field.

- 3 - 5 years of experience in Python (or equivalent expertise)

- Experience in data wrangling and ETL.

- Excellent Communication Skills: Ability to provide clear, concise, and accurate information both in writing and verbally.

- Customer Service Orientation: Able to provide patient, friendly, and professional guidance or support.

- Technical Writing Skills: Capable of identifying gaps in support documentation and updating or creating clear, comprehensive FAQs and runbooks.

- Ability to Escalate: Knowledge of when and how to escalate issues to subject matter experts and ensuring follow-through until resolution.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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