QA Analyst (15-Month Contract)

Location: 530 West Broadway, Vancouver BC, Canada
Core hours: Monday to Friday from 8am 4:30pm PST

We value collaboration, both in-person and remotely. This position is classified as Hybrid under our Hybrid Work Program Policy, where this position is required to be onsite 1-2 days per week.

Role Summary
As the QA Analyst, you will be responsible for ensuring that the quality of our software adheres to company standards through the usage of testing technologies and processes. You will be working in an exciting environment as we deploy Salesforce eCommerce solution across the organization to serve a Global customer base. You will be working in collaboration with various teams to implement software applications that enable eCommerce, order management, warehouse fulfillment, work order management, data transformations, and integrations to our ERP. In this role, you will be reporting directly to the Core Applications Development Manager.

Responsibilities

• Develop full coverage test cases based on Requirements/Acceptance criteria documented in Agile User Stories
• Execute user-based functional and technical test cases to ensure Production-ready functionality while identifying deficiencies for our eCommerce website and internal systems
• Create well-written, detailed JIRA bug reports to be raised with Internal and 3rd Party Development teams
• Participate in bug triage calls with technical teams to prioritize and resolve identified issues
• Retest fixed bugs to confirm issues identified have been fully resolved, and confirm no negative impact to other functional areas
• Review test cases and clearly document test results with various business Team Members for signoff purposes
• Participate in estimating test effort when required
• Participate in test planning for upcoming test phases (SIT, UAT, etc.)
• Coach/mentor Team Members on testing processes and standards, including guidance on writing test cases
• Continually help develop best practices and standards to determine product quality and release readiness

Qualifications

• Minimum 5 years of experience in Quality Assurance and software testing fields
• 3+ years of experience with testing web-based, e-commerce applications (Retail & B2B).
• Salesforce platform testing experience is preferred
• A degree in a technology related program or similar is preferred
• Strong experience with manual software QA processes, methodologies and techniques
• Experience with writing & executing test plans, test cases/scripts and reporting on test progress
• Experience with writing bug reports and strong understanding of the overall defect management process
• Experience working in an Agile, Sprint based development environment
• Strong written, verbal, and interpersonal communication skills
• Excellent analytical, problem-solving, multi-tasking, time management, and attention to detail skills

Total Rewards

• Competitive salary and bonus program
• 100% employer-paid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid time-off options available from your first day, and product discounts
• Focus on professional development, 1:1 meetings with your leader and length of service rewards

The Application
Please submit a resume with a cover letter.
Applications are currently being reviewed. Immediate submissions are still welcomed.

Our Company
Eminence Organic Skin Care provides premium products and unparalleled service to leading salons, spas, beauty professionals, and retail customers. For more than 10 years in a row, skin care professionals have voted Eminence Organic Skin Care as their Favorite Skin Care Line and their favorite company for Product Education. As a Certified B Corporation , we are looking for Team-members who seek to positively impact lives within our communities, give back through philanthropic endeavours, and make choices to exemplify sustainability and be stewards of the environment.

Eminence Organic Skin Care is proud to be an equal opportunity employer. We are passionate about maintaining an inclusive workplace that encourages and values diversity.

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