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Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Support Engineer (Parental Leave Replacement)

Salary undisclosed

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Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Job Description

Job Description
Salary:

Are you passionate about technology and Software as a Service? Do you have great writing skills and customer service skills? If so, this position offers you the opportunity to leverage both of these skills! This is your chance to join a Fintech start-up experiencing growth and scaling quickly!

Company

Mako is a leading fintech firm, building software to bring top asset managers and their clients into the cloud. Our SaaS platform allows firms to onboard new clients, interact with their existing clients and simplify costly back-office procedures with smart automation and great user experience.

This is a pivotal time for a transition to cloud services, which has fueled rapid growth in our customer base, as firms seek a product of our quality in order to put their best foot forward to remote clients. With an impressive lineup of existing clients and partners, alongside numerous prospective ones, our ongoing growth requires scaling up our sales team to cater to the growing demand for our digital solution.

Responsibilities

You will initially be trained with all the knowledge and skills to optimally perform your mission. Once trained, you will be reporting to the Manager, Support Engineering and also working closely with the Customer Success team for technical writing purposes. You will ensure that our post-launch clients are well supported and that the team possesses all the appropriate documentation for support purposes. Your primary tasks will include:

  • Assist the customer success team in analyzing and implementing client requirements by writing JSON templates to encode form logic, and adjusting PDF forms to match JSON templates.
  • Act as the first point of contact for all in-bound communication from post-launch clients.
  • Support clients by analyzing any technical issues and bug reports.
  • Contribute to Mako s success with documentation, recommendations on process improvements, and recommendations on new product features.

About you:

  • Educational background in computer science, math, physics or engineering.
  • You have basic coding and debugging skills, such as Python, JavaScript, etc.
  • You have excellent documentation and writing skills.
  • You have enthusiasm and great communication skills as you will need to support our clients and nurture that relationship.
  • You have excellent customer service skills.
  • You possess the ability to learn and retain technical knowledge quickly.
  • Experience in the wealth management industry is an asset.
  • Bilingual (English/French) is an asset.
  • Experience with Jira, Github, and Agile methodology is an asset.

Location:

  • Remote

Why work for us:

  • Gold-plated benefits
  • High-end Mac or PC laptop
  • $1000 budget to outfit your home office
  • You get to join a fast-growing fintech start-up and participate in its long-term success
  • Opportunity for permanent position

remote work
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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