Network Engineer

ABOUT THE COMPANY

Founded in 1888, Lee Kum Kee, a Hong Kong-based global food company, specializes in creating condiments and sauces that promote Chinese cuisine worldwide. With more than 200 products to choose from, Lee Kum Kee takes the mystery out of cooking authentic and delicious Asian foods in the comfort of your kitchen. Lee Kum Kee is committed to providing authentic and innovative condiments and sauces featuring the highest quality ingredients. Armed with a unique management culture, stringent quality control, superb and innovative products, coupled with the century-long brand reputation, Lee Kum Kee has achieved unanimous recognition and won numerous prestigious awards.

Lee Kum Kee (USA) Inc., a division of Lee Kum Kee International Holdings Ltd., has its headquarters and manufacturing facilities in Southern California with more than 300 employees. We are looking for the best and brightest talents to join our company and work together to bring the next level of success!

BENEFITS

• Medical, dental, life insurance covered by the company
• 401(k) retirement plan with company match
• Two (2) weeks vacations
• Ten (10) paid holidays
• Hybrid work schedule available (for eligible positions)

POSITION SUMMARY

The Network Engineer will be responsible for designing, implementing, and overseeing the data and voice network infrastructure and firewall in the Americas Zone while maintaining network security and optimizing performance to ensure seamless communication.

ESSENTIAL FUNCTIONS

• Design, specify, configure, and maintain LAN/WAN/Wi-Fi and security hardware, software, and telecommunications services.
• Oversee set-up and troubleshoot communication between network peripherals, such as computers, IP phones, networks, routers, data switches, printers, load balancers, wireless access points and other network and wireless resources.
• Manage network performance, capacity, connectivity, and functionality, using tools such as SolarWinds, or any SNMP NMS.
• Diagnose and troubleshoot network problems, and identifying and resolving root causes, using tools such as ping, traceroute, nslookup, wireshark, etc.
• Implement and enforce network security policies based on company requirements and best practice, such as firewall rules, VPNs, encryption, and authentication.
• Manage, configure, and implement firewall settings, rules, and policies. Monitor the firewall logs to detect potential security breaches.
• Investigate suspicious traffic, respond to and resolve security incidents, and perform root cause analysis.
• Perform required testing, integration, and deployment of security systems and applications. Research and apply security patches and updates as needed.
• Perform complex needs analyses and provide recommendations for network standards, design, and security.
• Develop implementation plans for network upgrades and modifications, and disaster recovery procedures.
• Document and update network diagrams, configurations, and procedures as needed.
• Demonstrate project management leadership in partnership with cross-functional teams and key stakeholders to identify business needs and implement effective solutions.
• Research and evaluate new network technologies and solutions, find innovative ways to enhance network performance, and make recommendations for network improvement and optimization.
• Evaluate, recommend, and collaborate with external vendors and service providers, such as ISPs, cloud providers, and hardware suppliers.
• Utilize technical expertise to provide guidance for other DI staff.
• Provide routine after-hours maintenance and emergency support as needed to maintain and secure network.
• Support the UK office in the event of network incidents or issues as needed.
• Perform other duties and responsibilities as assigned.

COMPETENCIES

• Problem Solving
• Action Oriented
• Drive for Results
• Planning & Organizing
• Customer Focus

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

EDUCATION, SKILLS and EXPERIENCES

• This position requires a Bachelor's degree in Computer Science, Engineering, or related field, and minimum 5 years of experience in network engineering, administration, or support.
• Strong knowledge of network protocols, standards, and architectures, such as TCP/IP, Ethernet, LAN, WAN, WLAN, VPN, VLAN, MPLS, QoS, and SD-WAN.
• Proficient in network equipment and software configuration, installation, and troubleshooting, such as Cisco IOS, Aruba and Palo Alto PAN-OS.
• Certification in network technologies: CCNA (required), CCNP or PCNSE (preferred).
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Visio.
• Strong analytical thinking and problem-solving skills.
• Ability to establish and maintain effective interpersonal and working relationships with various levels of staff, management, and contractors.
• Ability to work independently and as part of a global team.
• Ability to manage priorities, optimize workflows, and meet deadlines while working under pressure in a fast-paced environment.
• Adaptability and willingness to learn new skills and technologies with a continuous improvement mindset.
• Availability to work on-call and outside of normal business hours as needed.
• Valid driver s license.

LANGUAGE SKILLS

• The individual must possess excellent written and verbal communication and presentation skills in English.

MATHEMATICAL SKILLS

• Able to apply fractions, percentages, ratios, and proportions to practical situations.
• Able to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Able to compute rates, ratios, and percentages and draw and interpret bar graphs.

PHYSICAL DEMANDS

• Regularly required to use hands and fingers to handle or feel; and/or reach with hands and arms to work on computer keyboard, cell phone, and office equipment.
• Frequently required to stand, walk, sit, stoop, kneel, crouch or crawl.
• Occasionally lift and/or move up to 50 pounds.
• Specific vision abilities are required for this job including ability to adjust focus.

WORK ENVIRONMENT

• This position is often in office settings or at the plant and warehouse locations.
• The noise level in the work environment is usually light and moderate.
• Ability to travel (domestic) 10% or as needed to meet business needs.

It is Lee Kum Kee s policy to seek and employ the most qualified persons in all jobs in a manner which will ensure equal employment opportunity as well as administer personnel actions in a manner as to not discriminate against any person on the basis of race, color, religion, national origin, age, sex, sexual orientation, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.