IT Director

As the IT Director at AssetWatch, you will be responsible for overseeing the company's IT infrastructure, focusing on ensuring that our team has access to reliable and high-performing equipment, effective equipment support, reliable information systems integrations, and general IT support for cross-functional teams. You will manage the company's hardware inventory, work closely with the Internal Project Manager on cross functional projects, and collaborate with third-party teams including Security and Equipment vendors to implement secure and efficient solutions.

What You'll Do:

• Hardware Management & Support: Ensure that all company employees have reliable and efficiently performing computer hardware. Provide timely support to avoid any downtime, and manage relationships with third-party vendors to maintain and upgrade hardware as needed.

• Information Systems Integration Management: Work closely with Project Manager on IS implementations. Manage post-launch of SaaS solutions, ensuring seamless integration with existing systems to support various business functions including auditing and pricing negotiations.

• Inventory Management: Manage the company's hardware inventory, including procurement, maintenance, and disposal. Coordinate with a third-party vendor to ensure inventory is up-to-date and meets company standards.

• Collaboration with Project Management: Work closely with the Internal Project Manager to align IT infrastructure with ongoing projects and strategic goals.

• Security Collaboration: Collaborate with third-party security advisors to implement secure IT solutions and processes, ensuring that all hardware and software systems comply with the company's security policies and industry best practices.

• Information Systems Solutions Review & Audit: Regularly review, audit, and manage the company's SaaS solutions to ensure they meet performance standards, are cost-effective, and align with company needs.

• Onboarding & Offboarding Support: Lead the IT aspect of employee onboarding and offboarding, ensuring that all new team members have the necessary tools and access, and that departing employees are securely offboarded.

• Continuous Improvement: Identify opportunities to improve IT processes, systems, and infrastructure to enhance the efficiency and effectiveness of the IT department.

• Documentation & Training: Maintain comprehensive documentation of IT systems, processes, and policies. Develop and deliver training programs to enhance employees' technical skills and knowledge.

Who You Are:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 5+ years of experience in IT management, preferably in a remote or distributed work environment.
• Proven experience with managing IS integrations and IT infrastructure for a large remote workforce.
• Strong understanding of hardware management, including procurement, maintenance, and vendor management.
• Experience working with third-party security advisors and managing IT security implementations.
• Excellent problem-solving skills and the ability to handle complex technical issues.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.
• Ability to manage multiple projects simultaneously and prioritize tasks in a fast-paced environment.
• Familiarity with ITIL practices and other relevant IT management frameworks is a plus.
• Experience with remote support tools and platforms (e.g., VPNs, remote desktop, cloud collaboration tools).

What We Offer:

AssetWatch is a remote-first rapidly growing startup providing a game changing condition monitoring platform and mobile experience in the industrial manufacturing space.

• Competitive compensation package including share options.
• Flexible work schedule
• Full benefits and 401K
• Opportunity to make a real impact every day
• Opportunity to work with an exciting and growing team
• Unlimited PTO

We have a distributed team that works remotely across locations in the United States. We are open to candidates from most states but collaboration within core working hours is required.

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