Director, Innovation

Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.

Joining the Canadian Mental Health Association Peel Dufferin Branch means you ll be part of something meaningful. For starters, we re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we re committed to increasing awareness and addressing the stigma surrounding mental health. That s why we ve made it a priority to create a diverse organization that represents the communities we serve and the people we help.

What We Offer

As a community-based agency, we re dedicated to the mental, physical, and social health of everyone including our team members. That s why we re proud to offer a total rewards package that helps our team members balance their professional and home life. You ll also be empowered to keep learning new skills and reaching your goals from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer our team members some unique perks that really stand out:

In addition to competitive benefits like health, dental and EFAP we offer our full-time permanent team members the following perks:

• 4 weeks accrued vacation (to start)
• Up to 18 paid personal days accrued per year, plus 2 flexible days each year
• HOOPP (Healthcare of Ontario Pension Plan)
• Ongoing professional development plus $250 annual funding for continuing education and certifications
• $250 annual allowance to invest in achieving your personal wellness goals
• Mileage reimbursement and car detailing for work-related travel
• Participation in organizational pay for performance incentive program

We are looking for a Director, Innovation to join our team!

The Director, Innovation provides leadership and direction in the planning, development and implementation of strategies to improve mental health services, providing expertise and using technology to drive innovation and fulfill the vision and mission of Canadian Mental Health Association (CMHA) Peel Dufferin. Reporting to the CEO, the Director, Innovation leads the strategic and operational aspects of data analytics to drive business insights and decision-making, fostering a culture of continuous improvement

Status: Permanent full-time, 37.5 hours per week
Salary: $95,743.60 - $112,639.53 annually (Candidate qualifications will be considered when determining the starting salary)
Location: This position is based out of our 314-7700 Hurontario St. office, Brampton, Ontario

What You Will Do:

• Act as a liaison between Corporate Services, the Organization, and Senior Management, identifying opportunities for change and operationalizing strategic initiatives of the organization
• Provide strategic direction for the design, enhancement, and deployment of data and analytics infrastructure specific to CMHA Peel Dufferin
• Lead Innovation team members in analyzing project data needs and defining project scope; manage all aspects of people management for the Innovation team.
• Oversee and lead all aspects of evaluation reporting including development of and improvements to data visualization, infographics and descriptive presentation of data
• Ensure completed and accurate reports are submitted to funders and key stakeholders according to reports schedule, as well as the production and submission of reports and analysis on ad-hoc basis
• Drive the development of interactive dashboards and reporting environments that provide actionable insights to internal and external stakeholders
• Lead the research and implementation of tools, methodologies and best practices to promote, support and drive innovation and continuous improvement including leadership on strategies for generation of ideas, creative thinking and development of business solutions.
• Manage fidelity to existing policies and procedures for the centralized project management office responsible for leading and managing organization wide and program specific innovation projects involving business and service innovation, process mapping and improvements, re-engineering and optimization of the programs and services, operations and new technologies/ business solutions in support of the vision, mission and strategic priorities of the CMHA.
• Collaborate with Senior Leadership team in the establishment of priority innovation and business improvement projects and services. Leads and manages significant and complex projects on behalf of the organization engaging internal and external partners and cross-functional teams.

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

What You Need to Join Our Team

• A degree in Business Administration, Information Technology or related discipline or an equivalent combination of education and experience. A Graduate degree in a related discipline is an asset.
• At least five (5) years of professional experience leading innovation across a diverse organization including business and IT solutions, with demonstrated experience in leadership and people management experience, preferable in the health, social services or not-for profit sector
• Expertise in business improvement/innovation-related (e.g. lean, six sigma, design-thinking etc.) and project management principles. Project Management Professional (PMP) certification is an asset.
• Experience in data analytics, data governance, data quality and reporting
• Experience leading and working with diverse cross functional and multi-disciplinary teams across community and regional geography.
• Analytical, research and solution-developing skills with the ability to apply innovative and progressive business practices. Ability to interpret and translate data into action.
• Technical knowledge and skills on technology and systems solutions and platforms and understanding of information technology trends, landscape and future directions. And ability to translate between business needs and technical requirements.
• Project leadership and management expertise to lead collaborative projects involving cross functional/ multidisciplinary teams, and multiple stakeholders and partners.
• Supervisory skills, including the ability to mentor, coach and inspire staff.
• Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework
• Fluency in a second language, including ASL (American Sign Language) is considered an asset
• Ability to travel within and around Peel Region and Dufferin County as required
• A satisfactory Vulnerable Sector Screening (Police Check) report

If you're a passionate leader but don't meet every single qualification in the job description, we still want to hear from you!

Deadline to Apply: October 7, 2024 at 4:00 PM EST

At the Canadian Mental Health Association Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you ll not only assist people who are struggling, you ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place one person at a time.

Apply Now and EMPOWER your career!

CMHA Peel Dufferin is an Equal Opportunity Employer.

We are committed to diversity and inclusiveness at our workplace and recognize the unique contribution every individual makes to the community.

We acknowledge that removing and reducing existing barriers and preventing new barriers is required in providing opportunities that foster independence, inclusion, and dignity for people of all ages, genders, cultures, and abilities. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Aboriginal, Indigenous, Metis and Inuit peoples, racialized groups/persons of colour, people with varying abilities, members of visible minority groups, LGBTQ2S+, those who identify as women, and other equity-seeking groups.

CMHA Peel Dufferin is committed to pay equity and right to equal treatment without discrimination in accordance with the Ontario Human Rights Code in all aspects of the workplace environment and employment relationship.

We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. When contacted for a job opportunity, please advise the HR Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process. We request that you provide your accommodation request as soon as reasonably practicable. Any information received relating to accommodation will be addressed confidentially. We thank all those who apply, but only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.