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Network Engineer III - NOC

Salary undisclosed

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Job Description

Job Description
Description
We are now seeking an experienced and qualified individual to join our team as a Network Engineer III in our Lubbock, TX office. We offer a flexible and vibrant work environment, the opportunity to immediately apply theoretical knowledge to real-world networks, career growth and advancement opportunities.

Location: Lubbock, TX
Job Type: Full-time, non-supervisory
On-call: Required
Travel: Occasional

Responsibilities
  • Troubleshoot network and server problems.
  • Serve as one of the primary escalation points for complex network issues.
  • Communicate technical concepts clearly and concisely.
  • Lead meetings with NOC customers.
  • Ensure quality standards are maintained on tickets.
  • Develop and train on NOC processes and procedures.
  • Mentor less experienced team members.
  • Develop and implement advanced network solutions and architectures.
  • Stay up to date with emerging network technologies and trends.
  • Participate in strategic planning and decision-making for customer network initiatives.
  • Work flexible shifts and participate in on-call rotation.

Qualifications
  • Expert level knowledge of ethernet switching, IP routing, VoIP, DNS, and other networking principles.
  • Minimum of 5 years of experience in operating, troubleshooting, or designing Internet Service Provider Networks at an expert level.
  • Bachelor s degree in computer/management information systems, Engineering, Computer Science or equivalent required. Extensive experience may be considered in lieu of a degree.
  • Proven ability to design, implement, and troubleshoot complex network environments.
  • Strong understand of network protocols, architectures, and security best practices.
  • Industry relevant certifications at the advanced level (CCIE, CCNP, JNCIE, etc.)
  • Expert level understanding of multiple ISP broadband access and core technologies (Adtran, Calix, Cambium, Juniper, Cisco, Ciena, Arista, etc).
  • Proven ability to lead meetings and complex projects with customers.
  • Experience with automation, scripting, and/or coding is preferred but not required.
  • High school diploma or GED required.

Benefits
At JSI, you will have a rewarding and challenging career on every level of the organization. JSI is committed to providing our employees with the following:
  • Professional growth and development opportunities.
  • A diverse, dynamic, and stimulating work environment.
  • Educational opportunities.
  • Work-life balance.
  • A competitive salary and benefits package.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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