Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Tier 2PP - Senior Client Services Consultant

Salary undisclosed

Apply on

Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Job Description

Job Description

Tier 2PP - (Senior) Client Services Consultant

Location": Alburquerque, New Mexico, USA

Model: Remote

Language preference: English (Professional Proficiency)

Job Description:

We are seeking a highly skilled Client Services Consultant to join our team in Albuquerque, New Mexico. As a Client Services Consultant, you will be responsible for providing technical support and consulting services to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and remote assistance
  • Troubleshoot and resolve complex technical issues related to hardware, software, and network systems
  • Collaborate with Tier 1 support team to escalate and resolve issues in a timely manner
  • Proactively monitor and maintain client systems to prevent potential issues
  • Conduct regular system maintenance and updates for clients
  • Develop and maintain strong relationships with clients, acting as their trusted advisor for all IT-related matters
  • Identify opportunities for process improvement and make recommendations to enhance client experience
  • Document all client interactions and resolutions in our CRM system
  • Stay up-to-date on the latest technologies and industry trends to provide the best possible solutions to clients

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 3+ years of experience in a technical support or consulting role
  • Strong knowledge of Windows and Mac operating systems, Microsoft Office Suite, and network troubleshooting
  • Experience with virtualization technologies such as VMware or Hyper-V
  • Excellent problem-solving and communication skills
  • Ability to work independently and in a team environment
  • Customer-focused with a strong commitment to providing exceptional service
  • Industry certifications (e.g. CompTIA A+, Microsoft Certified Professional) a plus
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Similar Jobs