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Senior Software Implementation - SAAS

Salary undisclosed

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Job Description

Job Description

As a Senior Software Implementation, you will be responsible for configuring and implementing sophisticated logistics software that will meet and exceed customer requirements. Success means that each customer becomes a glowing reference with the technology to crush their competition.

Responsibilities:

  • Manage and cultivate existing relationships with customers
  • Work with customers to understand their business processes, and translate them into functional requirements
  • Configure and implement logistics solution per each clients requirements
  • Gather and document 3rd party integration requirements
  • Understand how the software works and keep up-to-date on product releases
  • Act as a trusted advisor to the customer and design solutions tailored to their complex business needs
  • Provide training and onboarding instructions to clients
  • Ensure adherence to a structured software development life-cycle
  • Follow-up on issues reported by customers

Qualifications:

  • Minimum of 5 years experience in a similar position
  • Experience implementing complex software solutions such as ERP or TMS
  • Experience in transportation, logistics or supply chain industries is a strong asset
  • Knowledge of how databases and web services work
  • Responsible, autonomous, organized, meticulous, quick and efficient
  • Effective communication and organizational skills
  • University degree in engineering is an asset
  • Perfect communication skills in English, both written and oral

Conditions :

  • 37.5 hours per week, flexible
  • 4 weeks of vacation
  • 100% remote work
  • Weekly beer / social committee activities
  • Group insurance
  • Multi-screen workstation and desktop/laptop provided
  • Emphasis on work-life balance
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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