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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Service Technician (L2)

Salary undisclosed

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Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Job Description

Job Description
Title: Service Technician (L2)
Location: South San Francisco
Summary:
The Technician would respond to scheduled assignments involving supporting and cross training with various teams, including customer interaction and service in person in a daily basis, hardware deployment, quick fixes, iPhone and iOS support, and others. This self-motivated candidate will follow defined account and departmental policies and procedures as described above.
Essential Duties and Responsibilities:
  • In person customer support regarding Windows, MacOS, iOS software and configuration.
  • Respond to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals remotely or at the customer s office or desk location.
  • Execute the delivery of services per Service Level Agreements to customers.
  • Imaging, pre-configuration, data migrations and application installation for Windows and MacOS systems.
  • Logistics of receiving, handling and sorting of computer and related peripherals products received from customers and hardware vendors.
  • Support of deployment, troubleshooting, and receipt of mobility devices including iPhone, iPad, and MiFi equipment.
  • Confers with management to assist development of service quality assurance processes and procedures.
  • Populate the Knowledge Base frequently and document resolutions,
  • workarounds, and frequently asked questions for problems and service requests.
  • Manage assets and take detailed notes utilizing Customer Relationship Management tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for CRM and tracking purposes.
  • Work independently and report progress to your supervising manager
  • Other duties and responsibilities may be assigned
Education/Experience:
  • Technical authorization with CompTIA "A+" Certification a plus
  • Requires a technical background with at least 2 years of professional experience
  • Able to multitask and prioritize multiple projects
  • Good interpersonal and organizational skills are a must
  • Must be dependable and able to meet deadlines consistently
  • Should have the ability to work under pressure and be flexible to adapt to a changing environment
  • Troubleshooting and problem-solving experience is preferred
  • General knowledge of Microsoft Office and Google Apps is a plus
  • Must be experienced with a service ticketing database, IE: HPSM, Service Now
  • Knowledge in one or more operating systems such as MacOS, Windows 10/11, or iOS is mandatory
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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