Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...
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IT Support Technician - Tier I

Salary undisclosed

Apply on

Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Job Description

Job Description
Role Description: The IT Consultant provides quality remote and on-site support to clients. This role involves developing policies and procedures for troubleshooting IT issues, assessing new products or services, and suggesting enhancements. The position requires extensive knowledge, professional discretion, significant ingenuity, and flexibility to achieve goals.

Responsibilities:
  1. Travel to various client locations to perform onsite work on computer and network hardware and/or software.
  2. Provide helpdesk support to clients.
  3. Troubleshoot network issues.
  4. Work proactively to improve clients technology.
  5. Deploy and set up servers, networks, firewalls, switches, wireless networks, etc.
  6. Communicate with client contacts to make necessary decisions and ensure satisfaction.
  7. Install/replace/repair hardware and software as necessary.
  8. Back up all client data to ensure no data loss and maintain the ability to revert to the client's original state.
  9. Make suggestions for upgrades or changes to enhance the clients network/system and improve overall client experience.
  10. Develop policies and procedures for troubleshooting specialty issues, including identification, documentation, distribution, and resolution.
  11. Assist the service desk as needed to effectively resolve other outstanding tickets.
  12. Field telephone calls, email communication, and support tickets regarding computer hardware and software.
  13. Effectively communicate with internal and external contacts at all levels.
  14. Promptly enter time into timesheets, tickets, and all other required documents.
  15. Perform other duties as assigned or otherwise identified.

Required Skills:
  • Experience deploying and setting up servers, networks, firewalls, switches, wireless networks, etc.
  • Previous IT support experience
  • Must be self-motivated, responsive, and have a sense of urgency.
  • Excellent communication skills; comfortable talking with people at all levels.
  • Ability to manage multiple tasks and deadlines on a tight schedule.
  • Strong problem-solving skills.
  • Ability to work both independently and as part of a team.
  • Attention to detail.
  • Ability to learn quickly and adapt to new technologies.
  • Strong customer service orientation.
  • Must have a valid drivers license

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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