Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Desktop Support Technician - Lead

Salary undisclosed

Apply on

Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Job Description

Job Description

Responsibilities:

Ensure end-to-end support for users, SLT team and their Administrative Assistance for PC or Mac hardware/software, , system management, various applications, mobile phone, tablets, printers, audio/video conferencing, conference room support, audit/inventory thru phone and direct contact.

  • Interact with and manage team, when applicable, and ensure end to end accountability in all areas related to End User Support of SLT Members
  • Demonstrate high level customer satisfaction and maintain industry-leading support levels
  • Stay up to date on new technologies and trends; deploy new technology and services
  • Provide exceptional problem-solving in support, as well as assisting with firm-wide projects
  • Install, configure, and troubleshoot desktops, laptops and mobile devices
  • Provide support for leadership supporting various technologies and working in conjunction with internal support and engineering teams
  • Prioritize and manage the Executive support issues/requests and provide weekly reporting of support issues to management
  • Provide continuous communication with users on progress and completion of requests/issue resolution
  • Maintain documentation for all Helpdesk and end user processes and procedures
  • Perform new hire installations, replacements, upgrades, printer installs, and other hardware/software related tasks as needed including SLT level image management
  • Perform meeting setups and take downs
  • Act as a resource for projects and engineering teams/tasks
  • Follow up on key users' requests and performs a daily walkthrough/virtual if needed, for high visibility areas/users

Key Skills:

  • Provide exceptional problem-solving in support as well as assisting with firm-wide projects
  • Provide continuous communication with users on progress and completion of requests/issue resolution
  • Extensive knowledge of operating systems such as Windows, Mac OS
  • Experience supporting Office 365 applications.
  • Experience with management tools such as Ivanti, Intune and JAMF.

Soft Skills:

  • Excellent communication and negotiation skills to all levels of the organization.
  • Ability to understand customer needs, negotiate complex issues and total value offerings to our customers.
  • Ability to work with a wide variety of technical & non-technical staff.
  • Self-motivated and able to work with little supervision or direction.
  • Strong leadership presence, interpersonal and communication skills (written and oral).
  • Ability to work under pressure and prioritize work.
  • Passion for technology and strong bias for action and results oriented. Previous project management experience.
  • Have knowledge and understanding of security and compliance standards.
Company Description
We are committed to delivering exceptional services and professionals with proven work ethics and processes.
Provide an exceptional client experience
Deliver on our commitments
Build trust by thinking and acting with integrity
Create an environment that inspires innovation

Company Description

We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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