Epicareer Might not Working Properly
Learn More

Helpdesk Support

Salary undisclosed

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

Hi Greetings

Please fin the below job description

Position: Help Desk

Location: Atlanta, GA 30334

Duration: Long term contract

Responsibilities

  • Install, configure, and support workstation software, hardware, printers, and phones
  • Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
  • Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
  • Implement applications and software upgrades and troubleshoot any performance issues
  • Train employees in using software and hardware, and provide technical support when needed

Required skills and qualifications

  • Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.
  • Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.
  • Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.
  • History of working in an Active Directory domain environment
  • Proficient at software installs and troubleshooting
  • Some networking knowledge, along with the ability to troubleshoot network issues from the command line.
Required/Desired Skills

Skill

Required /Desired

Amount of Experience

Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.

Required

3 Years

Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.

Required

3 Years

Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.

Required

3 Years

Active Directory

Required

3 Years

Thanks & Regards

Sowjanya Hathnura

Sr. US IT Recruiter

Email:
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job