Helpdesk Support
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Hi Greetings
Please fin the below job description
Position: Help Desk
Location: Atlanta, GA 30334
Duration: Long term contract
Responsibilities
- Install, configure, and support workstation software, hardware, printers, and phones
- Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
- Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
- Implement applications and software upgrades and troubleshoot any performance issues
- Train employees in using software and hardware, and provide technical support when needed
Required skills and qualifications
- Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.
- Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.
- Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.
- History of working in an Active Directory domain environment
- Proficient at software installs and troubleshooting
- Some networking knowledge, along with the ability to troubleshoot network issues from the command line.
Skill | Required /Desired | Amount of Experience |
Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc. | Required | 3 Years |
Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc. | Required | 3 Years |
Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros. | Required | 3 Years |
Active Directory | Required | 3 Years |
Thanks & Regards
Sowjanya Hathnura
Sr. US IT Recruiter
Email: