Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Genesys SME

  • Full Time, onsite
  • New York Technology Partners
  • Remote, United States of America
Salary undisclosed

Apply on

Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Title: Genesys SME

Location: Remote (Tier 2 or Tier 3)

Duration: Long Term

Candidate with Telecom Domain is highly preferred

Job Responsibilities:

  • 7 years of technology related solutions delivery and/or integration consulting experience working with Fortune 500 companies.
  • 4+ years of deep experience with Genesys Cloud CX, having completed multiple successful implementations/migrations of large enterprises to Genesys Cloud CX.
  • Genesys Cloud CX: Developer Certification.
  • A bachelor's degree in engineering, computer science or MIS, or equivalent experience.
  • Experience migrating to/from Genesys PureCloud a strong plus.
  • Knowledge of contact center skills, including ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording, quality, ACD Email, Web Messaging and SMS
  • Experience working with AWS, Google Cloud, AI and ML, and Generative AI
  • Knowledge of other contact center platforms and VoIP protocols (particularly AWS Connect) a plus
  • Experience interacting with customers, senior-level personnel (potentially up to C-suite) and organization members
  • Proficiency in Microsoft Office products including MS PowerPoint, MS Excel, MS Word, MS Teams and MS Outlook

Achieved the following certifications:

  • Genesys Certified Subject Matter Expert - Genesys Cloud CX
  • Genesys Certified Subject Matter Expert - Genesys Cloud CX Architect
  • Genesys Certified Subject Matter Expert - Genesys Cloud CX API
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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