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Any Question? Contact us
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Jobs or company...

ServiceNow ITOM Architect

  • Full Time, onsite
  • International Solutions Group
  • Hybrid, United States of America
Salary undisclosed

Apply on

Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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About ISG

International Solutions Group (ISG) An award-winning IT services company. Our company is based in Herndon, VA with offices in all major cities across the United States. We have been a trusted partner to some of the world s biggest companies for almost 22 years. At ISG we provide high-quality solutions in several areas of IT and build customized solutions for our clients.

Here is our open requirement which can be filled immediately. Kindly respond to this requirement with your contact info and required details to speed up the interview process.

Must Have Experience

  • Solutioning and Design the ITOM solution using industry best practices.
  • Advise, design and configure integration solutions between ServiceNow and other CMDB tools.
  • Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions
  • Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules
  • Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods
  • Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
  • 3rd party software integrations with ServiceNow
  • Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.
  • MID Server management experience
  • Experience in multiple ServiceNow implementations
  • Lead the configuration and customization of ServiceNow instances.

Good to have Experience

  • Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems
  • Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation
  • Understanding of Application and Technology Portfolio Management
  • Experience with discovery technologies (ADDM, TADDM, UD, etc.)
  • Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP
  • Experience of custom applications development
  • Experience in working on Performance Analytics
  • Design and modification of ServiceNow Service Portal.
  • Domain Separation and designing the Process and data flow within various domains
  • Knowledge of LDAP/Active Directory/SSO.
  • Review existing set up and provide best practice recommendations in line with the OEM
  • Monitor health, usage and compliance of ServiceNow systems.
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
  • Experience with HTML coding and Jelly script strongly preferred
  • Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.)

Professional

  • 5+ years of experience with ServiceNow required
  • 8+ years of experience with IT Industry required

Academics

  • Certification as ServiceNow System certified administration
  • CIS in Discovery, Service Mapping, Event Mgmt, Cloud Mgmt
  • Certified Implementation Specialist- ITSM
  • ITIL Foundations certification is preferred.
  • Bachelor s degree or equivalent combination of education and experience.

Education:

  • Bachelor's Degree Equivalent.

Regards

Pavan Kumar

E-mail:

Direct :

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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