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Exchange Architect/Administrator

  • Full Time, onsite
  • Hexaware Technologies, Inc
  • Remote, United States of America
Salary undisclosed

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Position: Exchange Architect/Administrator

Location: Chicago, IL (Remote)

Hiring: Contract

Overview:

We are looking for a dedicated and experienced L3 Level Exchange Online Resource to join our IT team. This position is crucial in ensuring the stability, security, and efficient operation of our Exchange Online environment. The ideal candidate will have deep technical expertise in Exchange Online administration, troubleshooting complex issues, and implementing enhancements to optimize performance.

Responsibilities:

  • Serve as a subject matter expert (SME) for Exchange Online, providing L3 support and troubleshooting escalated issues.
  • Design, implement, and maintain Exchange Online architecture, including mailbox management, email routing, and integration with other Microsoft 365 services.
  • Monitor Exchange Online environment to ensure availability, reliability, and performance meet service level agreements (SLAs).
  • Collaborate with other IT teams and stakeholders to implement Exchange Online migrations, upgrades, and enhancements.
  • Develop and maintain documentation, including standard operating procedures (SOPs) and configuration guides.
  • Implement security best practices and compliance measures within Exchange Online environment.
  • Stay current with industry trends and Microsoft updates to recommend and implement improvements.

Must-Have Skills & Experience:

  • Bachelor s degree in Computer Science, Information Technology, or related field, or equivalent work experience.
  • 10-12 years of hands-on experience administering Exchange Online in a large enterprise environment.
  • Deep understanding of Exchange Online architecture, including hybrid configurations with on-premises Exchange Servers.
  • Proficient in PowerShell scripting for automation of Exchange Online tasks.
  • Experience with Exchange Online migrations, including planning, execution, and post-migration support.
  • Strong knowledge of email security protocols, such as SPF, DKIM, DMARC, and experience with email filtering technologies.
  • Excellent troubleshooting skills and the ability to analyze and resolve complex Exchange Online issues.
  • Strong communication skills with the ability to interact effectively with technical teams and stakeholders.

Good to Have:

  • Microsoft certifications such as MS-203: Microsoft 365 Messaging Administrator, MS-201: Implementing a Hybrid and Secure Messaging Platform, and related certifications are preferred.
  • Experience with other Microsoft 365 services such as SharePoint Online, Teams, and OneDrive for Business is a plus.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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