Cisco VOIP Architect
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Cisco VOIP Architect ---you will Architecting/designing voice infrastructure- must have CCNA-Telecom or collaboration
Off hours work: Every couple of weeks there is scheduled off hours work for maintenance or upgrades. Otherwise, off-hours support is rare- the manager mentioned maybe 1 time/every 3 months
Certification: CCNA -telecom or collaboration Required
Bachelors degree Required
Project Scope:
Support 60 Arconic locations. Architecting/designing voice infrastructure. Mentor junior team members
Day to day duties: HW replacement, Refresh equipment, Clean up the environment, Currently using an older version of Cisco Call Manager- looking to upgrade this person will lead the project
Technical requirement: Cisco Call Manager 5+ years with design, configuration and architecture , SIP Trunking
Ideal candidates must have 5+ years of experience designing, implementing and managing the VoIP infrastructure of an organization in a Cisco environment.
- Architect, design, and maintain the VOIP infrastructure, ensuring scalability, reliability, and performance.
- Install, configure, and manage VOIP hardware, including Cisco Call Manager (CUCM), Cisco Unity, Cisco Voice Gateways, and Cisco ATA.
- Troubleshoot and resolve voice-related issues, ensuring minimal downtime and high-quality service.
- Manage SIP trunking and analog voice connections, providing seamless integration and functionality.
- Collaborate with networking teams to ensure smooth operation of VOIP over LAN/WAN infrastructure.
- Provide end-user support and maintain regular communication with customers to address any issues or concerns.
- Develop and maintain detailed documentation of the VOIP architecture, configurations, and processes.
- Ensure compliance with industry best practices and organizational security policies.
Education:
- Bachelors degree - Required
Certifications:
- CCNA Collaboration or Telecommunications - Required