IT Support Administrator

The IT Support Administrator role is to provide a point of contact for users to receive support within the organization's manufacturing operations. This includes troubleshooting, installing, diagnosing, repairing, maintaining, and upgrading systems in a 24/7 fast-paced, dynamic internet/e-commerce production environment.



The ideal candidate must take ownership of their area and have a clear customer focus, exceptional communication and people skills, and solid technical abilities. The candidate must be able to work effectively within a team of 3-4 engineers and work independently under minimal supervision. The candidate must be able to explain technical concepts to non-technical persons, have strong analytical, written, oral and presentations skills, and be a self-starter with a collaborative spirit.

Primary Responsibilities:

• Focal point for communication and escalation amongst supervisors, technicians, engineering, and prodcution operations


• The role provides implementation and support for production hardware and software systems


• Configuration and troubleshooting of complex hardware, custom built applications, configuration management and general automation


• The role requires occasional racking of servers and cable management


• Support 3rd party applications

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About Advantage Technical

With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit .


Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.


All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.