Quality Systems Manager
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Job Details
Job Location
Lotus HQ - Chandler, AZ
Position Type
F/T Regular
Job Shift
Day
Description
Leads all aspects of the company's quality auditing, calibration, and quality compliance systems to ensure continued certification to ISO 9001/AS9100, and customer required standards. Contributes to development of Quality Department strategy, policies, processes, and standards. This scope also includes flow-downs to the supply base as applicable. Monitors and analyzes quality performance to identify gaps and opportunities for continuous improvement.
Job Location
Lotus HQ - Chandler, AZ
Position Type
F/T Regular
Job Shift
Day
Description
Leads all aspects of the company's quality auditing, calibration, and quality compliance systems to ensure continued certification to ISO 9001/AS9100, and customer required standards. Contributes to development of Quality Department strategy, policies, processes, and standards. This scope also includes flow-downs to the supply base as applicable. Monitors and analyzes quality performance to identify gaps and opportunities for continuous improvement.
- Manages all aspects of the internal audit program including scheduling, planning, reporting, and evaluation of effectiveness.
- Manages all aspects of the calibration program, including personnel assigned to the calibration function.
- Facilitates the 8D (structured problem solving) program, this includes issuing 8D investigations, retaining documentation related to the 8D program, and reporting 8D activity to the senior leadership team
- Facilitates quarterly management reviews; gather required information, prepare presentation, and lead meeting
- Review quality manual and quality objectives for continued suitability
- Assist process owners in identifying opportunities for significant quality initiatives and AS9100 compliance
- Represent Quality during external (customer) audits as needed. This can include customer compliance areas that are outside of pure quality content (i.e., weld audits).
- Encourage continuous process improvement through a positive and diplomatic approach
- Develop and publish monthly Quality Newsletters to promote awareness to Quality concepts and AS9100 requirements.
- Prepare responses to customer surveys as part of the business development process.
- Excellent time-management skills
- Ability to effectively communicate to all levels of management and within departments
- Ability to multi-task with competing priorities
- Intermediate to advanced Excel and Word (Microsoft) skills
- Ability to interpret graphs, charts, and data to identify trends and opportunities for improvement
- AS9100 Lead Auditor Certification (preferred)
- Five (5+) years’ experience in a leadership or decision-making role related to AS9100 compliance and internal auditing within the manufacturing industry
- Bachelor of Science in Business or other related field preferred
- Ability to interpret basic technical drawings such as prints and engineering change orders
- Ability to review and develop QMS documents such as standard operating procedures, quality operating procedures, and policies for opportunities for improvement
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