IT Professional/Field Technician
Salary undisclosed
Apply on
Original
Simplified
Court Name/Organization: California Northern District Court Overview of the Position: The Federal Public Defender for the Northern District of California is accepting applications for a full-time IT Professional based in the San Francisco office. Our office provides court-appointed legal representation to individuals charged with federal crimes who cannot afford to hire an attorney, as authorized by the Criminal Justice Act, 18 U.S.C.
Applications will only be accepted online and must be submitted through this web portal: https://ndcalfd.knack.com/applications#it-applications/ (link is external)
Please Upload a Single PDF Application Packet, Which Should Include The Following Material In a Single PDF File. The Uploaded File Should Be Named, “Last, First Name.” (E.g.“Doe, Jane.pdf”)
Employment is contingent upon the successful completion of a background investigation, including fingerprinting. Candidates selected for an interview will be asked, not required, to complete a Judicial Branch Employment form (AO78). Completion of this form is not considered in the evaluation process.
Non-Citizen Applicants: Under federal law, non-citizens may be interviewed and considered for employment in the Office of the Federal Public Defender. Employment offers, however, can only be made to individuals who qualify under one of the exceptions in 8 U.S.C.
The federal Judiciary is an Equal Employment Opportunity employer.
- 3006A. The IT Professional will ensure secure configurations for desktop and mobile devices while providing first- level support through the help desk. Key responsibilities include installing and maintaining office PCs, laptops, printers, iPhones, iPads, and other equipment, troubleshooting operating systems and hardware issues, and documenting help desk resolutions for the team’s knowledge base. Additional duties include managing courtroom and videoconferencing systems, monitoring office systems for secure and efficient performance, and conducting quality control for electronic case filings. This role requires strong analytical skills and programming knowledge to manage databases effectively. The IT Professional will define system scopes, work on all phases of applications, and support systems analysis, programming, and database management. As a tier one help desk technician, they will respond to requests, answer calls, and document actions. As a tier two technician, they will assess complex issues, research solutions, and support network and systems administrators, while also managing new district initiatives. The IT Professional will support computer systems, mobile devices, courtroom technology, and audio/visual equipment, and handle software updates and installations across the district. The IT Professional will be primarily stationed at the San Francisco office, with responsibilities regularly extending to the Oakland and San Jose offices as needed Location: San Francisco, San Jose, CA Opening and Closing Dates: 09/27/2024 - Open Until Filled Appointment Type: Permanent Salary: $82,197 - $128,717 Link to Court Careers Information: https://www.ndcalfpd.org/employment (link is external) Link to Job Announcement Position Description
- Monitor district assets and alert IT staff as needed
- Manage hardware/software inventory and ensure licensing compliance
- Troubleshoot hardware issues
- Develop and maintain technical documentation
- Install, test, and implement new server hardware and software
- Assist with cybersecurity, virtualization, Windows deployments, disaster recovery plans, and inventory control systems
- Providing technical troubleshooting assistance to FDO staff on litigation support software
- Assisting legal staff with matters for trial preparation using PC-based automation applications such as trial presentation software, databases, audio/video software and tools for audio/video graphics, spreadsheets, text editing, and presentation graphics. Working with the Senior CSA and Assistant CSA, they will also support user requests, maintain the Windows AD network, and contribute to system security and efficiency.
Applications will only be accepted online and must be submitted through this web portal: https://ndcalfd.knack.com/applications#it-applications/ (link is external)
Please Upload a Single PDF Application Packet, Which Should Include The Following Material In a Single PDF File. The Uploaded File Should Be Named, “Last, First Name.” (E.g.“Doe, Jane.pdf”)
- A plain cover sheet, containing only your last name, first name, and the name of your current employer or your current employment status;
- A cover letter explaining your interest in the position;
- Your resume;
- Three professional references, including name, email address, and telephone numbers (references will not be contacted until applicant is advised).
Employment is contingent upon the successful completion of a background investigation, including fingerprinting. Candidates selected for an interview will be asked, not required, to complete a Judicial Branch Employment form (AO78). Completion of this form is not considered in the evaluation process.
Non-Citizen Applicants: Under federal law, non-citizens may be interviewed and considered for employment in the Office of the Federal Public Defender. Employment offers, however, can only be made to individuals who qualify under one of the exceptions in 8 U.S.C.
- 1324b(a)(3)(B). In most cases, this means that an offer of employment cannot be made unless the candidate is a U.S. Citizen, or a lawful permanent resident who is seeking U.S. citizenship as described here: https://www.uscourts.gov/careers/search-judiciary-jobs/citizenship-requirements-employment-judiciary
The federal Judiciary is an Equal Employment Opportunity employer.
Similar Jobs