2025 IT- Communications & Technical Writing Summer Internship Program

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It s all happening on UWM s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It s at the very heart of how we treat each other, our clients and our community. Whether it s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you ll love working here include:

• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician s office, full-time massage therapist and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor caf with Wi-Fi

Responsibilities

• Develop, review, and update technical documentation and communication that includes user guides, quick reference guides, training guides, reference materials, release notes, infographics, UI copy, newsletters, etc.
• Learn and use a variety of software applications from a user interface perspective.
• Quickly learn and apply new tools, processes, and standards.
• Collaborate with a variety of development teams throughout the software development life cycle (SDLC).
• Participate in cohort project with other Summer Team Members, developing and designing team specific tasks, executing project work, and delivering progress presentations.
• Participate in project focused Scrum rituals (standup, refinement, planning, retrospective).

Qualifications

• Graduating with a bachelor s degree in 2025 or 2026 (current junior/senior status).
• The ability to work Monday thru Friday, 40-hours a week, fully on-site in Pontiac, MI from the end of May to mid-August.
• Self-motivated with a strong work ethic and excellent time-management skills.
• Ability to both thrive in a team environment and effectively work independently to complete assignments on time.
• Positive attitude, willingness to learn, and ability to receive and apply feedback.
• Strong critical thinking and problem solving skills while being comfortable in a fast-moving environment.
• Ability to multitask and demonstrate adaptability and forward thinking in the face of technological or organizational change.
• Excellent written and verbal communication skills to communicate complex technical issues and solutions in a clear, simple, and understandable way.
• Proven experience in writing and editing compelling content, with the capability to provide writing samples upon request.
• Strong multi-tasking and project management skills, capable of driving multiple projects forward simultaneously from inception to execution.
• Excellent oral and written communication skills, able to create a wide variety of materials in a timely manner.
• Basic understanding of IT concepts and terminology to accurately translate technical information into accessible content.
• Curious and eager to learn about new concepts, ideas, and technologies, with strong problem-solving skills and initiative.

Nice to have:

• Work examples of prior projects or experience related to this role.
• Prior experience performing activities related to relevant IT roles, such as: Journalist, Social Media, Technical Writer.
• Familiarity with Software Development Life Cycle, Agile methodologies, and Confluence as a plus.