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POST MARKET SURVILLANCE / Regulatory Specialists

Salary undisclosed

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Role: Post Market Surveillance / Regulatory Specialist

Key Responsibilities

  • Post Market Surveillance:
    • Collect, analyze, and report post-market data for medical devices, including complaints, adverse events, and device performance.
    • Maintain and update Post Market Surveillance (PMS) plans and reports according to regulatory requirements (EU MDR, FDA).
    • Investigate product complaints and conduct risk assessments for field actions such as recalls or safety notices.
    • Identify trends in post-market data to ensure timely corrective and preventive actions (CAPA).
  • Regulatory Compliance:
    • Ensure compliance with FDA (21 CFR Part 820), EU MDR (Regulation (EU) 2017/745), ISO 13485, and other applicable regulatory requirements.
    • Support the development, submission, and maintenance of regulatory filings such as 510(k), PMA, CE marking, and Technical Files.
    • Prepare and submit Medical Device Reports (MDR) and Vigilance Reports (EU) within regulatory timelines.
    • Work closely with cross-functional teams to ensure compliance with global post-market surveillance regulations.
  • Complaint Handling and Reporting:
    • Manage the complaint handling process, including investigation, root cause analysis, and customer follow-up.
    • Collaborate with engineering, quality, and manufacturing teams to resolve product issues identified through post-market data.
    • Prepare and review regulatory submissions, ensuring compliance with regulatory standards.
  • Risk Management:
    • Conduct post-market risk assessments and coordinate safety reviews.
    • Ensure documentation and reporting of safety and performance data in accordance with risk management processes (ISO 14971).
  • Continuous Improvement:
    • Participate in process improvements related to post-market surveillance, regulatory compliance, and complaint handling systems.
    • Support audits (internal and external) and regulatory inspections.
Qualifications:

  • Bachelor's degree in Life Sciences, Engineering, Regulatory Affairs, or a related field.
  • 2+ years of experience in Post Market Surveillance, Regulatory Affairs, or Quality Assurance in the medical device industry.
  • Solid understanding of regulatory requirements, including FDA 21 CFR Part 820, EU MDR, ISO 13485, and ISO 14971.
  • Experience with post-market surveillance activities, complaint handling, and reporting of adverse events for medical devices.
  • Familiarity with regulatory submission processes (510(k), PMA, CE marking, etc.).
  • Strong analytical skills and ability to interpret and apply regulatory guidance.
  • Excellent communication skills, both written and verbal.
  • Strong organizational and project management skills.