Comment Moderator
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The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.
Job Description
The Community team is looking for a new comment moderator. Your work will involve the review, approval and curation of reader comments in a fast-paced, ever-changing work environment. Readers come to our comments sections looking to participate in an informed and thoughtful debate on the most important news facing the world today. The New York Times is known within the industry as having one of the most thoughtful, robust and helpful comments sections.
Our ideal candidate has a background in journalism and an interest in community building, preferably some experience with online discussion groups as a manager or contributor, and a willingness to help shape The Times’s roadmap for building communities within our comments.
Key Responsibilities
The annual base pay salary for this role is between $70,728.75 and $73,000.00.
The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.
The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email [email protected]. Emails sent for unrelated issues, such as following up on an application, will not receive a response.
The Company will further consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws.
The New York Times Company follows the pay transparency and non-discrimination provisions outlined by the United States Office of Federal Contract Compliance Programs. Click here for details.
Job Description
The Community team is looking for a new comment moderator. Your work will involve the review, approval and curation of reader comments in a fast-paced, ever-changing work environment. Readers come to our comments sections looking to participate in an informed and thoughtful debate on the most important news facing the world today. The New York Times is known within the industry as having one of the most thoughtful, robust and helpful comments sections.
Our ideal candidate has a background in journalism and an interest in community building, preferably some experience with online discussion groups as a manager or contributor, and a willingness to help shape The Times’s roadmap for building communities within our comments.
Key Responsibilities
- Maintain a high-quality user experience
- Moderate comments posted by NYTimes.com readers according to New York Times moderation guidelines
- Work with editors to carry out departmental initiatives, such as Reporter Replies and NYT Picks.
- Share insights about trends in comments with the Audience team and desks and contribute to daily, weekly and monthly reports
- Alert team leaders to emerging issues apparent in the comments.
- Assist the newsroom or editorial department on projects
- Track your work through team tools such as Slack, spreadsheets, Airtables and Google Docs.
- Perform related work as assigned.
- Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
- This role reports to the Senior Editor, Community
- B.A. or B.S. degree, or equivalent work experience
- 3+ years of experience in journalism
- Experience moderating or facilitating online communities or discussion groups
- Basic knowledge of HTML and experience with content management systems
- A strong, demonstrable passion in journalism
- Attention to detail and the ability to meet deadlines in a daily production environment
- Outstanding communication and time management skills
- Comfortable with change and willing to adapt to the constant flow of news
- Enthusiastic about shaping the future of reader engagement and online communities at The Times.
The annual base pay salary for this role is between $70,728.75 and $73,000.00.
The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.
The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email [email protected]. Emails sent for unrelated issues, such as following up on an application, will not receive a response.
The Company will further consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws.
The New York Times Company follows the pay transparency and non-discrimination provisions outlined by the United States Office of Federal Contract Compliance Programs. Click here for details.
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