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Systems Software Programmer - Project Lead

Salary undisclosed

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Remote 100%
Mon -Fri 8am-5pm. Must be able to work EST standard hours. Could be occasional after-hours/weekend support. Will be coordinated as-needed.
This is EST Hours - please ensure candidates submitted understand and can work this time zone. . We do not require the candidate(s) to reside in the Eastern Time Zone, but they will be required to work in the EST. We prefer people to start between 7 & 9 AM (finishing between 4 & 6 PM).
Note:
REQUIRED CERTIFICATIONS:
RHAPSODY CERTIFICATION (PLEASE INDICATE CERTIFICATION LEVEL ON THE FIRST PAGE OF THE RESUME)

SCOPE OF THE PROJECT:
Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks. Candidates must be able to independently research and design processes, create specifications, develop, lead testing, perform code reviews, actively engage with the team and stakeholders, attend meetings, provide guidance, and respond promptly.

Additional staff are needed to assist current staff with backend processing and ELC Modernization Projects. This will include requirements gathering with customers, providing technical advice, time and effort estimates, and project documentation including status reporting. Expected work includes process development / automation, webservice calls, parsing various data formats (xml, csv, SOAP, HL7, etc.), and route development. The developer will help with testing, validations, user acceptance testing, deployment, and post implementation support. The focus will be on enhancing custom data management and transformation processes in the Rhapsody software, to set up new routes and processes needed for new data provisions to the CDC, and to create proactive monitoring processes for immediate identification and resolution of data processing issues. Ensure systems are following industry best practices to ensure strategic initiatives and compliance with federal and state regulatory laws and ensure business continuity.

This position will be a part of the team responsible for supporting critical systems and environments used by Public Health and Lab, supporting activities associated with COVID19, and day-to-day operations.

DAILY DUTIES / RESPONSIBILITIES:
The candidate will work closely with other members of the Systems Integration applications team and various programs within the Public Health Deputy Area. The candidate should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks. The candidate must be able to independently research and design processes, create specifications, develop, lead testing, perform code reviews, actively engage with the team and stakeholders, attend meetings, provide guidance, and respond promptly.

Participate in a team comprised of DPH and solution implementation staff for Systems Integration related planning, design, configuration, and conversion / rewrite of existing processes, code, and functionality in/into the Rhapsody Environment. Will coordinate with assigned IT Section Manager and Team Lead on daily assignments / tasks. Will coordinate and collaborate with contract and vendor staff as well as existing DPH staff and other IT professionals working with the Office of Information Technology. Ensure assignments are completed accurately and on-time, assist with problem resolution, mitigate issues, provide solutions, communicate, and escalate as needed to management, and report progress to manager.

Will advise Staff on code conversions, route and configuration changes and enhancements, process improvements, software updates and maintenance. Work with vendors and staff on deliverables, troubleshooting and conversion of current processes to Rhapsody. Includes rewriting existing solutions in order to conform to best practices and updated coding standards and to improve efficiency, performance, and maintenance.

Specific duties and responsibilities will include but are not limited to the following:
Monitor routes and production processing to ensure proper data flow and response times using Rhapsody UI and other tools
Help to perform and automate daily maintenance processes
Troubleshoot and resolve processing issues
Correct and reprocess errors
Advise on monitoring practices, thresholds, and notifications
Support Rhapsody upgrades and new environment configuration
Ensure maximum system uptime for critical components to ensure business continuity.
Work with program area staff to perform gap analysis, gather and document functional requirements, and create necessary processes
Perform complex programming functions, assistance, and technical advice including design architecture, configuration, writing, testing, and documentation to complex programming of agency computer systems as assigned.
Ability to plan, organize, review, implement associated project milestones to completion.
Create new and update existing Rhapsody routes to handle new data elements and formats creating the necessary output for upload into testing, lab, and surveillance systems as well as report to the CDC
Modify, troubleshoot, review, and support lab instrument interfaces
Assist with data migrations and database migration related code changes, testing, and validation
Modernization of legacy computer systems/processes to Rhapsody routes and logic. Review existing code for rewrite into Rhapsody routes.
Perform / participate in code reviews for authored, team written, and vendor suggested changes and implement reviewed changes into Production
Advise the team on best practice and techniques. Mentor technical team on advanced topics.
Assist the team, DPH staff, and vendors to on board providers and partners to utilize Rhapsody supported services like HL7 electronic lab reporting (ELR), electronic test orders and resulting (ETOR), electronic case reporting (eCR), and Interpartner data sharing.
Prepare and maintain system documentation and architecture diagrams for processes assigned (new and existing).
Modification / rewrite of existing processes and creation of new processes to be compliant with agency security requirements and following industry best standards

The position will be utilized for 40 hours per week for the duration of this project. The selected candidate may be able to work flexible hours during the week to provide coverage on weekends. Total week hours (to include the weekend) should not exceed 40 unless approved in advance (i.e., hours worked on Saturday and/or Sunday would be deducted from hours worked Mon-Fri). This position would need to be available to support critical systems during business hours, on off hours, and weekends.

The candidate will work closely with the Systems Integration Section Manager to identify, prioritize, and schedule workload and implementation to IT standards and procedures. The candidate will work closely with customers and subject matter experts for the system design, migration to the new framework, and testing.

This will also include compliance with DPH security policy/procedures as well as integrating systems when possible to streamline staff workflows, user security, and data correction.

Module support of the project.

DPH will require that selected personnel sign the DPH confidentially agreement and/or Business Associate (BA) agreement if applicable. All web services must be secure.
DPH will not accept any offers including an up-lift charge. The rate paid per consultant must not exceed the maximum rate established for this position described in the State contract terms.
Follow agency IT Standards, policies, and procedures to include documentation.
All source code (compiled and un-compiled) will become the sole property of the South Carolina Department of Public Health. Any source code, data, product, or functionality resulting from this SOW or previously owned/developed by DPH will remain the sole property of DPH and is not to be incorporated into the core product of any vendor's application. Any modifications and interfaces developed under said contract will not be used by the contractor for any independent project of the contractor or published or publicized by the contractor without written permission of DPH.
DPH has the final say on all programming choices.

Payment Schedule:
All timesheets shall be entered and approved in a timely manner per State contract terms. The State will not pay any extra costs (i.e. Travel, employee benefits, insurance, room and board, etc.) for temporary employees under this contract.

DPH Support:
DPH will provide:
All required information including formulas, data, and mechanisms to check output.
Staff to assist with any application or data questions.
Conference rooms and scheduling for any application demos.
A virtual workstation with required software.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. LYNIATE RHAPSODY SOFTWARE (V 6+)
2. HL7 (V 2.3.1 - 2.5.1)
3. XML
4. MS T-SQL
5. WEB SERVICES (REST, SOAP, WSDL)
6. JAVASCRIPT (ECMA/E4X)
7. CRITICAL THINKING SKILLS AND PROBLEM RESOLUTION
8. EXPERIENCE WITH SECURITY AND DATA CLASSIFICATION RELATED TO CDC, HIPAA, CJIS, PHI, PII
9. ABILITY TO DEAL EFFECTIVELY WITH THE NEEDS OF TECHNICAL PEERS, TECHNICAL AND USER MANAGEMENT, USERS, VENDORS, AND STAFF MEMBERS, AND TO COMMUNICATE CLEARLY AND EFFECTIVELY IN SPOKEN AND WRITTEN FORM

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. SOLID BACKGROUND IN DATA INTEGRATION, STAGING, QUALITY AND DISTRIBUTION
2. PUBLIC HEALTH / DISEASE SURVEILLANCE SYSTEMS / LIMS EXPERIENCE
3. LOINC / SNOMED
4. DEVOPS / JIRA
5. ABILITY TO ESTABLISH POSITIVE WORKING RELATIONSHIPS WITH TECHNICAL STAFF, CUSTOMERS AND OTHERS INVOLVED IN DATA-CENTRIC MANAGEMENT.
6. EXCELLENT WRITTEN, ORAL, AND INTERPERSONAL COMMUNICATION SKILLS

REQUIRED EDUCATION: Bachelor's or Master's Degree in a relevant field of work or equivalent work experience.

REQUIRED CERTIFICATIONS:
RHAPSODY CERTIFICATION (PLEASE INDICATE CERTIFICATION LEVEL)

Category

Name

Required

Importance

Level

Last Used

Experience

Database Platforms

SQL Tuning

Yes

4

Development Tools

T/SQL Queries

Yes

4

Miscellaneous

Ability to deal effectively with the needs of technical peers, technical and user management, users, vendors, and staff members, and to communicate clearly and effectively in spoken and written form

Yes

9

Programming Languages

JavaScript

Yes

6

Programming Languages

TRANSACT-SQL

Yes

4

Programming Languages

TSQL stored procedure

Yes

4

Programming Languages

XML

Yes

3

RHAPSODY SOFTWARE

RHAPSODY SOFTWARE

Yes

1

Specialties

Experience with security and data classification related to CDC, HIPAA, and CJIS

Yes

8

Specialties

Solid background in data integration, staging, quality and distribution

No

1

Web Tools

WEB SERVICES (REST, SOAP, WSDL)

Yes

5

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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