Agile Scrum Master - Hybrid/Remote

Please apply online using a laptop or desktop computer.

Position Summary

The Agile Scrum Master position is responsible for using Agile methods to facilitate and direct the efforts of scrum teams to support the delivery of high-quality technology products. This position will lead teams focused on driving Agile project execution from definition through successful release and transfer to operations. The Agile Scrum Master will achieve clearly defined results operating within the agreed upon time and specifications of each project and/or release. This position will work closely with the other NMDP departments to achieve project/release goals. This position can be remote (US) or hybrid.

Check out our video Saving Lives: It’s the Best Job Ever

Accountabilities

Acts as Scrum Master for 1-2 delivery teams with a focus on guiding the teams towards the delivery of high-quality technology projects using Agile Scrum methods:

Planning

• Partners with the IT Solution Manager and Product Owner on the Product Backlog and Sprint Planning.
• Identifies and applies the most appropriate Agile methodology for system support, system enhancements, and projects.
• Establishes a Working Agreement, an early Sprint plan and then progressively refines the Product Backlog.
• Conducts Sprint Planning to define scope, groom the backlog with the Product Owner and the team and define the Release plan.
• Ensures that Business Analysis and Quality Assurance plans are in place.
• Establishes and maintains a documentation process using standard tools.
• Provides input into planning for team resources required to execute project components from design phase through implementation.
  
  
  

Sprint Development & Delivery

• Clearly communicates ongoing vision, goals, and backlog content to the scrum team members.
• Facilitates daily stand ups to address accomplishments, issues, and focus.
• Manages changes to the scope of the Sprint. Protects the scrum team from over-commitments, complacency, and distraction from goals.
• Assists the scrum team to promote clear story writing and product backlog story grooming.
• Facilitates ‘ceremonies’ (planning, retrospectives, reviews, stand-ups).
• Manages dependencies between scrum team and third parties or between scrum team and other scrum teams; ensures cross-team coordination with a focus on development, test, QA, and releases.
• Tracks, monitors, and reports scrum team metrics.
• Maintains scrum team’s focus on technical excellence and product quality.
• Facilitates team discussion, decision-making, conflict resolution and mitigates roadblock, issues, and risks.
• Builds a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of problem solving.
• Works with Project Managers to effectively support and drive project deliverables
• Leads the definition of ‘done;’ works with the team to ensure completion of Sprint goals.
• Track the teams’ velocity and progress towards goals (Burn Up, Burn Down, etc.).
• Creates and communicates status reports for teams and leadership; includes progress, key issues and changes which may impact expected business results.
  
  
  

Coaching & Mentoring

• Serves as a ‘servant-leader’ to the team and drives team problem solving.
• Ensures that Agile Methodologies are implemented consistently across the team.
• Provides training and coaching to team members in the use of Agile methods (Backlog Grooming, Sprint Planning, Sprint Retrospectives, Reviews, etc.).
• Holds team members accountable to commitments, sets clear performance standards, resolves performance issues, and keeps the team on task.
• Supports the Product Owner to effectively manage the Product Backlog; includes maintenance, prioritization, and defect resolution.
  
  
  

Furthers The Competency Of The Agile Scrum Process

• Understands and establishes Agile processes, standards, best practices, metrics, and associated deliverables in order to implement standards and consistencies.
• Identifies areas and recommendations for Agile process improvement. Provide visibility and awareness of the Agile process and opportunities to engage in improving the process.
• Develop and maintain effective liaison relationships with IT Management and Business Customers on developing and implementation NMDP Agile processes.
• Other duties as assigned.
  
  
  

Required Qualifications

Knowledge of:

• Understands and establishes Agile processes, standards, best practices, metrics, and associated deliverables in order to implement standards and consistencies.
• Identifies areas and recommendations for Agile process improvement. Provide visibility and awareness of the Agile process and opportunities to engage in improving the process.
• Develop and maintain effective liaison relationships with IT Management and Business Customers on developing and implementation NMDP Agile processes.
  
  
  

Ability To

• Strong analytical, problem solving, and decision-making skills.
• Strong interpersonal skills: collaboration, negotiation, and conflict management skills.
• Facilitation, mentoring and coaching skills.
• Strong communication skills: written, oral and presentation skills are required.
• Proven ability to meet deadlines and manage multiple priorities.
  
  
  

Education And/or Experience

• Bachelor’s degree in computer science, management information systems, or related field. However, upon evaluation, equivalent related experience and/or education may be substituted for the degree.
• 2 years hands-on IT delivery experience (Agile and Waterfall).
• 2 years’ experience working in an Agile environment.
• 2 years of demonstrated experience playing the Scrum Master role for a software development team that was applying Scrum principles, practices, and theory.
• Experience completing multiple Agile projects.
• Proven track record of building motivated, collaborative, and productive teams, including remote team members.
  
  
  

PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)

• Certified Scrum Master (CSM) certification is preferred.
• Experience using Agile methods (Kanban, XP, FDD, etc.) is preferred.
  
  
  

Dei Commitment

As part of our values, we are committed to supporting diversity, equity, and inclusion at NMDP. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

Benefits

NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information

Additional Information

• Number of Openings: 1
• Pay Basis: Yearly
• Schedule: Full-time
• Driver Policy: No
• Job Family: Information Technology
• Career Category: Established Leader / Established Professional
• Career Level: 6