Communications/Reservationist Assistant
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As a Virtual Communications/Reservationist Assistant for Travel, you will play a vital role in coordinating travel reservations and managing client communications.
Your responsibilities include:
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Your responsibilities include:
- Reservation Management: Handle travel reservations, including flights, accommodations, transportation, tours, and activities, ensuring accuracy and timeliness
- Client Communications: Communicate with clients via phone, email, and chat to assist with travel inquiries, bookings, modifications, and provide excellent customer service
- Travel Coordination: Work closely with travel vendors, partners, and team members to coordinate travel logistics, resolve issues, and ensure a seamless travel experience for clients
- Sales Support: Assist with sales efforts by promoting travel packages, upselling additional services, generating leads, and maximizing commission opportunities
- Documentation and Reporting: Maintain detailed records of client communications, reservations, payments, and other relevant information. Generate reports as needed
- Customer Relationship Management: Build and maintain strong relationships with clients, addressing their needs, preferences, and feedback to enhance the overall travel experience
- Previous experience in travel reservations, customer service, or a related role
- Excellent communication, interpersonal, and organizational skills
- Proficiency in travel booking systems, CRM software, and Microsoft Office Suite
- Ability to multitask, prioritize tasks, and work efficiently in a remote environment
- Sales-oriented mindset with a focus on achieving sales targets and maximizing commission opportunities
- Virtualwith flexible hours
- Commission-based compensation structure with earning potential up to $65,000 annually
- Opportunity to work with a reputable company with years of experience in the travel industry
- Professional development and growth opportunities within the company
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