Crew Scheduling Supervisor

Summary

Supervise Crew Scheduling personnel and functions in accordance with government regulations, (FAR) Amerijet International company policy and established Pilot Collective Bargaining Agreements (CBA). Provide leadership, direction and training to Crew Scheduling staff. Assist Crew Schedulers, employees and crewmembers as needed with operational and administrative task work. Support and assist the Sr. Manager of Crew Resources with staffing planning and other projects duties as assigned.

Essential Duties And Responsibilities

Include the following, but not limited to:

• Supervises the maintenance of all day-to-day processes to utilize Pilot resources using cost effective strategies and adherence to all Collective Bargaining Agreements (CBA) and Federal Aviation Regulations (FAR).
• Maintains a working knowledge of applicable CBA and FAR work rules.
• Monitors, research, and resolves Crew Scheduling Software driven alerts/flags to ensure pilots are qualified to operate on flights.
• Oversees the DHL Crew reports accuracy and the transmission of Daily Operations Meeting slide presentation.
• Communicates with the Training Department to ensure that the Crew Qualifications data is up to date in the Crew Scheduling software.
• Serves as a on duty resource for crew members and on duty schedulers to solve scheduling concerns.
• Assists the Crew Schedulers to replace crewmembers when needed due to sickness, vacations, and legality conflicts.
• Monitors the inputs vacation, sick, and unavailable-to-fly dates in Crew Scheduling software.
• Monitors the coordinatization of crew travel, including obtaining and/or reserving air travel, ground travel, and hotel rooms when necessary.
• Oversees with the Crewmembers debriefs Calls and notifies the Crewmembers of their released from duty time, next schedule, and rest period.
• Monitors the Crew Scheduling software for all posted crew assignments in the open time flights report. Assist the Crew Schedulers by creating and publishing the roster’s Crewing Outlook for daily operations meeting as needed.
• Monitors the validation of the crew legalities, process jump seat requests and APIS requirements.
• Records/graphs/reports weekly and monthly scheduled service activity for distribution.
• Responsible for reassigning and covering excess work demands, Crew Scheduling Coordinator absences due to sickness and vacations.
• Maintain proper communication between shifts via shift turnover logs.
• Assist the Manager of Crew Scheduling by maintaining the operational contract services activity files, sick time, vacation time, discrepancies, crewmember score files and any miscellaneous files pertaining to the crewing of flights.
• Additional duties delegated by the Manager of Crew Scheduling.
  
  

PERFORMANCE STANDARDS/MEASUREMENTS

• Maintain a high degree of proficiency utilizing the crew scheduling software.
• Consistently follows company policies and procedures, including governmental, safety and departmental standard operating procedures.
• Practices safety-conscious behaviors in all operational processes and procedures.
• Handles complex issues requiring judgment and interpretation.
• Achieve maximum efficiency of crews without risking the safety of the aircraft or crews.
• Embrace diverse people, thinking and style.
• Maintain a satisfactory attendance record within acceptable guidelines as outlined in the company employee manual.
• Must be reliable and maintain confidentiality as needed.
• Must be able to perform with a high level of professional accuracy.
• Always maintain a rating of “good” or better on semi-annual Performance Evaluations.
  
  

Qualifications

Education and/or Certification:

• Provides a high level of customer service to internal customers and pilots, in a fast-paced environment.
• Must possess strong analytical, organizational, and decision-making skills.
• Must be able to handle multiple tasks simultaneously in a fast-paced environment, while adhering to all FAR scheduling rules.
• Must be able to work with minimal supervision.
• Must be customer service oriented and have strong interpersonal skills.
• Must be performing satisfactorily in present position.
  
  

Required Knowledge

• Knowledge of applicable FARs
  
  

Required Experience

• Experience directing operations Crew Scheduling activities or planning
  
  

SKILLS And/or ABILITIES

• Possess proficiency in general Microsoft Office software.
• Should possess excellent written and verbal communication skills.
  
  

Physical Activities And Requirements Of This Position

• Flexible to work up to 12-hour shifts.
• Overnight shifts availability.
• Weekends availability.
  
  

ACKNOWLEDGMENT

The above statements are intended to describe the general nature of work performed in this position. These statements are not to be construed as an exhaustive list of all responsibilities, tasks, and skills required of an employee in this position. Amerijet International Airlines, Inc. reserves the right to request that other tasks be performed when warranted (for example, by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Amerijet International Airlines, Inc. also reserves the right to revise this job description.

AAP/EEO STATEMENT

Amerijet International Airlines, Inc. is an equal opportunity and affirmative action employer and will consider all qualified applicants without regards to race, color religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.

Any applicant requiring assistance with our online application process or who needs and accommodation for the application process due to a disability should send an e-mail to [email protected]

LEGAL NOTICES TO ALL APPLICANTS

EEO is the Law

Pay Transparency Non-Discrimination Provision

Employee Rights Under The Family and Medical Leave Act

Employee Polygraph Protection Act

E-verify Participation

DOJ Right to Work

Florida Law Prohibits Discrimination

Dade County Living Wage Ordinance