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IT Technician

Salary undisclosed

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Responsibilities

  • Provides on-site client facing support; including installation, servicing, and repairing systems.
  • Quality checks operational status of system equipment before deployment.
  • Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
  • Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.

Basic Qualifications

  • 3+ of field support experience
  • Hardware/software installation, support and troubleshooting
  • Experience with Windows 10
  • Experience with MS Office and OS365
  • Configuring new PCs/notebooks via SCCM imaging
  • Ticket management experience
  • iOS device familiarity
  • Lift and carry up to 40lbs

Work Environment

  • Office environment
  • Walk up Kiosk support
  • Vending and Locker resupply