System Administrator

Ready to be a part of the company transforming FinTech and how the world accesses banking services?

When was the last time you were excited about interacting with your bank or credit union? If the answer is a while then you re in good company. Despite the fact that access to better financial choices is at the heart of empowering communities, businesses, and people, financial institutions (FIs) are struggling to keep up with modern expectations.

And that s where Kinective comes in. We re here to change the way the world accesses and thinks about banking through software that connects a historically boring industry to the latest and greatest fintechs shaping the industry.

Ok... but what does all of that actually mean? Banks and credit unions are using some pretty old-school systems, which makes adopting new and innovative technology difficult (if not impossible). If you think it s easy for your local branch to send you a receipt via text think again.

Want proof? As the largest provider of software connectivity to 1 in 4 U.S. financial institutions, we are the leading company transforming the way banking is done for credit unions and banks. (In fact, Forbes recently released their Best Banks in the World report, and Kinective works with over 60% of their named banks!).

Kinective is the connector (get it?) that bridges that technology gap and helps modernize the way banking works. Our 300+ team of mega-talented and passionate folks are brought together with the unifying desire to make life easier (and better) for our clients and ultimately paving the way for banks and credit unions to modernize banking for everyone.

The Cliffs Notes
We are seeking a skilled Systems Engineer to support and maintain our company s IT infrastructure, ensuring the effective and secure operation of all computer systems, related applications, hardware, and software. The ideal candidate will have a strong technical background, a proactive approach to problem-solving, and the ability to take initiative in driving improvements and optimizing IT systems.

What you ll own:

• System Administration: Conduct regular maintenance, updates, and patch management for both Windows and Linux environments. Oversee virtualization technologies and database systems to ensure optimal performance and reliability. Provide comprehensive support throughout the end-user system lifecycle.
• IT Infrastructure Management: Maintain, monitor, and optimize IT infrastructure, including servers, networks, storage systems, and cloud services. Ensure the stability, integrity, and efficient operation of all systems.
• Security & Compliance: Implement and enforce IT security measures, including the management of firewalls, security software, logging, and data encryption technologies. Ensure systems comply with industry standards, regulations, and internal policies.
• Technical Support: Provide support for IT issues, working to resolve complex technical problems. Document processes and create knowledge base articles to improve support efficiency.
• Remote Support: Must be capable of providing remote support to a diverse range of end users across various regions and time zones.
• Project Implementation: Play an active role in the planning and execution of IT projects, ensuring they meet technical requirements and are delivered on time. Collaborate with cross-functional teams to deploy new systems and upgrades.
• Networking & Cloud Services: Manage and optimize networking equipment and cloud services (Azure or AWS), ensuring seamless integration with on-premises systems. Monitor network performance and troubleshoot connectivity issues.

What you re great at:

• Adaptability: Ability to adapt to rapidly changing technology and business environments. A proactive approach to learning and implementing new technologies.
• Passion for Excellence: Leverage attention to detail and team-oriented mindset to produce high-quality results in all you work.
• Initiative & Innovation: You don t settle for the status quo or good enough. Independently, you are able recognize room for growth and drive successful solutions.

Necessary Qualifications:

• Education: Bachelor s degree in Information Technology, Computer Science, or a related field, or equivalent work experience. Relevant certifications are a plus.
• Experience: Minimum of 1-3 years of experience in systems engineering, with a strong track record in managing IT infrastructure and systems.
• Technical Skills: Proficiency in Windows and Linux server environments, virtualization technologies (e.g., VMware, Hyper-V), networking, and cloud services (Azure or AWS). Strong knowledge of Office 365 and Entra ID.
• Travel: Must be willing to travel to Phoenix as needed to manage physical servers.
• Experience with the following technologies is a plus: Dell VxRail, SonicWall Firewalls, Arctic Wolf, VPN tunnel creation, Microsoft Intune
• Certifications in the following systems are a plus: Microsoft, AWS, Cisco, CompTIA, Security

Why Kinective?

We re transforming our industry. You re hopping into a rocket ship when you join the Kinective team. We have our sights set on becoming the go-to banking technology enabler, giving our customers total freedom in choosing any system, technology, or provider to scale their innovation efforts and have it integrate with their banking core. Oh, and we should mention, we re the only ones doing that right now.

We love our customers (and they love us, too). Creating incredible customer outcomes is a unifying value at Kinective, with over a 95% customer retention rate.

All the benefits. We care about you on and off the clock, which is why we are proud to offer plenty of great benefits to choose from. A generously flexible PTO, medical, dental, vision, even pet insurance, just to name a few.

We re cool people building cool stuff. Underneath all the banking acronyms and terminologies is a team of driven people building the future of banking. We value a workplace that allows us to work hard, be challenged, and ultimately be supported in our endeavors.

What does life at Kinective look like?

Bid adieu to snooze-fest corporate gigs. At Kinective, we believe that balance is key. We know how to have fun, and how to hit deadlines. We know how to collaborate and enjoy comradery, and how to provide feedback to help each other grow professionally.

Our culture empowers team members to take the lead, upholds integrity as our bedrock, and values trust and respect in all our operations. We believe in learning new skills, mentoring colleagues, and nurturing personal development. That s why we seek to promote from within and give our team members the opportunity to rise with us.

Our Values

Deliver success. We strive to exceed customer expectations.

We are powered by a relentless commitment to delivering quality and service to our customers. We turn everyday interactions into positive, memorable experiences that create long-lasting Kinective ambassadors.

Grit with grace. We face problems head on, respecting others along the way.

We aren t afraid to step outside of our comfort zone to accomplish the common goal. We believe that progress thrives on constructive dialogue and a commitment to understanding.

One Kinective. Together, we win.

By embracing a better together mindset, we unleash the full potential of our team and propel Kinective from good to great.

Build the future. We are driven by the pursuit of what s possible.

Building the future requires embracing change and challenging the status quo. We believe that the best idea wins, embodying a culture of innovation.

The Team

In this role, you would be a part of the Information Technology team and reporting to our Director, IT.

Office Expectation

This role is HYBRID, with an expectation of 3 days a week in-office. Our hours are 8-5pm.

Well, you ve made it this far...

Seems like we might be meant to be, right? If you think you re the right fit for Kinective, go ahead and click apply. And, even if you re not quite sure if you re qualified, we encourage you to apply and we can decide together.

Take a deeper dive into all things Kinective at kinective.io

Please note that this role does not currently offer sponsorship opportunities.