Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Desktop Support $44.83/hr w2

  • Full Time, onsite
  • Veterans Sourcing Group, LLC
  • Circleville, United States of America
Salary undisclosed

Apply on

Linkedn
Original
Simplified
Desktop Support $44.83/hr w2

Circleville, OH - this is an onsite role only!

12 months+

Job Description/Responsibilities
  • Engage with customers via phone, email, chat, and in person to answer questions, resolve problems, and ensure a seamless customer experience.
  • Provides end user support for installation of manufacturing applications.
  • Capable of manufacturing system integration, including design, build and implementation of manufacturing IT infrastructure.
  • Installation/configuration, support, and maintenance of standard specialized and customized applications found in both the Businesses and functions.
  • Installation/configuration, support and maintenance of standard, specialized, customized computers and workstations performing specialized tasks within the Businesses and Functions.
  • Support and maintenance tasks of network telecommunication equipment, including network routers, switches, wireless access points, VoIP telephones.
  • Work with vendors involving business specific applications to manage and implement within the environment.
  • Coordinate the resolution of end user problems, providing the appropriate level of support and escalating issues as needed. Define and document support processes.
  • Communicate with stakeholders so that expectations of problem resolution as set early and often. Participate in collaborative work and service restoration teams as needed to ensure standards are being followed and that service is restored quickly and correctly.
  • Perform root cause analysis to prevent repeat issues. Drive continuous improvement by recommending procedures and controls for problem prevention and providing feedback to the Solutions Delivery Team.

Understands key components of *** network, servers, PCs and other devices and can integrate systems to create business solutions.

End User Device Support
  • End user support and customer service experience
  • Experience with Windows 7, Windows 10 deployment and troubleshooting
  • Printers, Scanners, Label Printers
  • Office 2016, Office 365, SharePoint
  • Manage requests and incidents in a service desk portal

Network Administration
  • Familiar with wired and wireless network architecture, troubleshoot LAN, maintain switch cabling, IP phone troubleshooting

Applications
  • Experience with Server and desktop integrated applications

Quals--
  • Associate's or bachelor's degree in Information Technology, Computer Science, or related field or comparable experience.
  • Minimum of three (3) years of IT Support experience
  • Well versed with computer hardware and accessories
  • Well versed with Microsoft operating systems. Windows 7 & Windows 10.
  • Well versed with Microsoft Office software - Office 2010, 2013 Office 365.
  • Familiarity with Audio/Video conferencing through Microsoft TEAMS
  • Effective communication skills, both oral and written.
  • Ability to quickly adapt and learn applications in use in the environment.
  • Ability to perform high-level troubleshooting and problem solving.
  • Ability to effectively document resolutions.
  • Able to interact with executive level end users.
  • Basic understanding of network installation and support
  • Ability to multi-task and work collaboratively

Desirable Experience/Attributes
  • Previous experience working with ***/Dow Information Technology organizations
  • Familiar with ServiceNow
  • Works well and collaboratively with others
  • Familiarity with supporting Mobile Devices (iPhone, iPad, Android, tables, etc.)
  • Basic understanding of Printers (local and Network) as well a printing method (Server & DirectIP Printing)
Similar Jobs