Change Manager

• 10+ years of experience in a change management role, preferably within the relevant industry/sector.
• Manage all changes to business processes, applications, and infrastructure, ensuring adherence to change standards and procedures.
• Develop and implement both internal and external communication strategies aligned with the Client's brand, values, and goals.
• Evaluate and authorize change requests, coordinating with necessary parties to ensure controlled and minimal disruption.
• Manage emergency changes to minimize incidents and ensure secure implementation.
• Develop strategic communication plans, including creating and managing a communication calendar.
• Produce high-quality content for various platforms and maintain strong media relations to secure positive coverage.
• Prepare and execute crisis communication plans and manage communication aspects of city events.
• Requires a college diploma or university degree in computer science, systems administration, and/or communications.

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