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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Genesys Tech Lead

  • Full Time, onsite
  • New York Technology Partners
  • Hybrid, United States of America
Salary undisclosed

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Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Job: Genesis Tech Lead.

Location: Malvern, PA
Duration: Long Term Contract.

JD - Main Responsibilities

  • Develop new and/or enhance existing application or system code as assigned or provided in technical specifications
  • Deploy Genesys Cloud services to clients
  • Perform IVR configuration and other relevant configuration in the Genesys Cloud platform in Private/Public cloud (AWS or equivalent)
  • Participate and assist in the development of operational policies, standards and procedures for contact center services
  • Support BA to translate business requirements and features into technical solutions for deployment
  • Perform basic IVR and CcaaS testing and support in functional and integration testing
  • Integrate Genesys Pure Cloud with other enterprise applications , third party systems via APIs
  • Assist the Operations and Support team with the telecommunications and IP telephony infrastructure support
  • Software development for any custom applications and/or scripts required for reporting, eChat, Screen Pop, database validation, score card, recording, gamification, SLA, etc.
  • Closely communicate with customers and various team members, stakeholders during project delivery
  • Interact with Genesys Product team and maintain healthy communication with other Genesys implementation teams across enterprise.

Must Have

  • Minimum of 12-15 years of Genesys framework installation, configuration, Routing Development Experience in Contact Center Solutions (Voice, IVR and Multi-channel)
  • Genesys certification in Routing
  • Experience in developing Routing workflows using Composer
  • Extensive SCXML troubleshooting
  • Experience in Orchestration Server
  • Extensive knowledge in GRAT
  • Experience in ECMA scripting
  • Experience in designing, developing and debugging routing solutions implemented using Genesys Orchestration Server, Genesys Rules Engine and URS
  • Working knowledge of Genesys/Cisco Framework, reporting, routing and multi-channel components
  • Ability to architect routing design and development for new solutions that will be implemented for the customer
  • PureCloud Core Professional (PCP)/PureCloud Genesys Certified Associate (GCA)
  • Interaction Center Handler Developer (ICHD)
  • Good understanding with WFM
  • Clear understanding of reporting (GIM/ICON) schema and impacts to reporting with respect to routing changes
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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