Salesforce Business Analyst

Responsibilities include:

• Work with Product Support Specialists, Technical Leads, Development Team and Stakeholders to deliver low code, no code, out of the box solutions.
• Participates in planning sessions with Business Partners, Developers, and Stakeholders to identify dependencies, craft delivery strategies, and involve customers in early, incremental delivery of Saleforce s dedicated data model; Public Sector Solutions.
• Heavily involvement in planning stages: identify goals and vision, remove impediments and block distractions in order to keep the agile team focused on committed objectives.
• A deep agile toolbox including awareness of various agile techniques, alternate project management approaches and the wisdom to understand when to apply which process to the problem at hand.
• Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Proficient with Agile methods such as story sizing, backlog management, story mapping, etc.
• Demonstrated experience managing multiple time-sensitive, complex projects, involving multiple stakeholders and/or external vendors.
• Responsible for supporting complex projects/products and programs using pre-existing knowledge, skills, templates, and expertise in various organizational and implementation methodologies.
• Responsible for concurrently managing multiple projects/products with multiple teams across multiple business areas in a matrixed reporting structure.
• Assists with removing roadblocks and manages the process and culture to ensure team progress and continuous improvement.
• Assists Product Owners enact effective backlog grooming techniques; facilitate sprint planning, daily scrum, and sprint retrospectives.
• Proactively address issues, conflicts, and bottlenecks, ensuring a smooth and efficient workflow
• Drive continuous improvement within the team by identifying opportunities for process enhancement and efficiency.
• Provide training, mentorship, and support to team members on Agile principles and Scrum practices.

Skill Matrix:

Skills	Req./Des.	Years of Exp.	Your years of Exp.	Last Used mm/yy
Experience as a Salesforce BA working with a software development project team	Required	5 Years
Experience with Salesforce s dedicated data model: Public Sector Solutions	Required	2 Years
Experience with customer relationship management platforms including Salesforce.	Required	5 Years
Experience applying Agile Scrum to projects with multiple Scrum teams utilizing a Scrum of Scrums approach.	Required	5 Years
Previous experience in Project Management or using Agile methodology	Required	3 Years
Experience with user story construction, user story estimation, sprint health indicators (burn-down/burn-up), velocity, continuous improvement	Required	3 Years
Experience coaching and influencing multi-disciplined and cross-functional teams	Required	4 Years
Modern software engineering techniques -Continuous integration, build, deliver, test-driven development & other automated acceptance testing technique	Required	3 Years
Scrum Master certification required	Required	3 Years
EXCEPTIONAL written and oral communication skills are required as candidate will work with various teams and stakeholders in role	Required

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