CPE Network Troubleshooter
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Job Title: CPE Network Troubleshooter
Location: CO 100% Onsite
Duration: 6+ Months CTH
Requirements: Must relocate to Englewood within 2-3 weeks if not local (no relocation assistance).
100% onsite role.
Expertise in DOCSIS, CPE (Customer Premise Equipment), and troubleshooting/debugging CPE.
Key Responsibilities:
* Troubleshoot and resolve escalated network and CPE issues.
* Conduct performance assessments and identify capacity gaps.
* Establish security and connectivity protocols.
* Program routers, switches, and implement communication technologies.
* Manage network services from planning to implementation.
Qualifications:
* 10+ years of experience in network hardware/software, routing protocols, DOCSIS, CPE, ONU, and troubleshooting.
* Advanced knowledge of DOCSIS and EPON standards.
* Hands-on experience with CMTS platforms like Casa C100G, Arris E6000, and Cisco cBR8.
* Familiarity with EPON platforms such as ADTRAN 95XX, Vecima (Nokia) 7360.
* Expertise in routing protocols: OSPF, BGP, ISIS, multicast (v4/v6).
* Strong technical documentation and test planning skills.
Additional Skills:
* Advanced troubleshooting and debugging experience with CPE and ONU.
* Creative problem-solving in network infrastructure and security.