Salesforce Program Manager

NO C2C ONLY W2

Top Skills' Details

1. 8-10+ years of project/program management level experience in a healthcare or medical device, ideally with agile experience
   2. Strong experience with managing and driving delivery of data/content into various Martech platforms most notably Salesforce
   3. Must have strong communication and stakeholder management abilities to work effectively across cross functional teams
   *Familiarity with PM tools like Jira/Confluence

Job Description

The Pain Program Manager for DTE Commercial is a role within the Project Management and Strategic Operations team reporting directly to the Director, Commercial Portfolio Manager. This person will have execution delivery responsibilities for workstreams tied to the Pain Program. They will work closely with the implementation delivery partner, software vendor, and Business colleagues to ensure successful project delivery.

The Program Manager will work closely with the DTE leaders, all relevant business stakeholders, the delivery team, and the program management office. The Program Manager will ensure that the project is in alignment with other inter-dependent projects, programs and stakeholders. Primary responsibilities are:
Manage, monitor, and report on the project execution including:
o Manage the project schedule (tasks, owners, start/end dates, and dependencies) including all cross-functional activities.
o Pro-actively identify any resource issues within the project
o Facilitate the management of the JIRA product backlog in partnership with the implementation team
o Manage the RAID (Risk, Action, Issue, Decision) log; ensuring all decisions are accurately captured, actions are completed by their due date, and risks/issues are assessment, managed, and communicated appropriately. All cross-functional items are to be managed in the RAID log
o Track all project deliverables
Manage the project charter including project scope, team members, key milestones, assumptions, risks, and dependencies
Participate and contribute to the Pain Program operations

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