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AS400 with Development and Production Support - REMOTE

Salary undisclosed

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Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing.

With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.

By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.

We are looking for a IBMi / AS400 Managed Support opportunity with one of our clients.

Job Description

Position: IBMi / AS400 Managed Support

It is a Remote role and client is based out of St. Louis. May need to travel occasionally.

Domain: Manufacturing, Distribution and Logistic (preferred)

IBMi / AS400 RPGLE Support/Enhancements Requirements

  • Minimum 5+ years of experience in AS400 RPGLE, SQL RPGLE and CLLE Programming
  • Strong in DB2 and should be proficient in writing SQL queries
  • Able to do Coding in Free Format and should know ILE concepts
  • Experience with Display files and sub-files
  • Should have Strong DDS, and DDL knowledge
  • Experience with IT service management tools like Service Now
  • Code quality and process and controls like code reviews, unit testing, code checklist adherence
  • Waterfall model and Agile Model
  • Should have knowledge on change management tools like Turnover, Aldon Tool
  • Requires good communication and presentation skills with technical and business SME s
  • Skills - AS/400; AS400 RPG/ILE; AS400 RPG/ILE/JD Edward; AS400 RPGLE

Incident management issue triaging, root cause analysis, recommended resolution

  • Understands SLA based working, daily, weekly, monthly cadence etc.,
  • Ticket handling, triage, delegation of responsibilities, Ticket audits etc.,
  • Job monitoring, debug issues, recommend fix, Resolve end user issues
  • Perform RCA for the issue and provide fix and work-arounds
  • Maintain appropriate updates in ServiceNow or any other ticketing system
  • Should be able to independently Prepare, prioritize, manage follow ups, ticket analysis, RCA etc.,
  • Prepare SOPs, process flows, user guides & training content for known and repetitive issues, solutions.
  • Prepare & present weekly, monthly status with stakeholders
  • Prepare user-manuals, provide trainings across functionalities as required
  • Test custom deployments as required
  • Monitor performance of Oracle SCM cloud applications and databases,
  • Troubleshoot and monitor applications and jobs
  • Collaborate with end-users and stakeholders to identify enhancement opportunities and execute necessary improvements.
  • Ability to work with cross-functional team to deliver solution

If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to ranjitnair at sensiple dot com

Regards

Ranjit Nair | Sensiple Inc.,

ranjitnair at sensiple dot com

555 US Highway 1 S, Ste 330 Iselin, NJ 08830

Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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