Infrastructure Engineer / Desktop Support
Salary undisclosed
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Infrastructure Engineer -JDJP00040075
*Correct address for this facility is: 9904 KS-25, Atwood, Kansas, 67730**
6 months contract
Onsite
This is for one, 1st shift position (7 am to 3:30 pm) - will work ONSITE
Some travel between SurePoint Ag and SurePoint Electronics locations using personal vehicle is possible
(The driving would be as much as weekly and around a 20 mile radius.)
There is no set timing on how frequently or which day of the week the travel would occur. It is all dependent on if the other facility has a need or equipment breaks down.
Job Requirements:
Knowledge of computing and networking concepts and fundamentals
Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
Knowledge of computer security policies and a general overall knowledge of computer security concepts.
1 year or more IT experience preferred, but recent college graduates will be considered
Education Requirements:
Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent
Business casual dress code. Will need metatarsal shoes for first day of assignment.
Cross border work is not permitted for this role.
Additional Information:
This is for one, 1st shift position (7 am to 3:30 pm) - will work ONSITE
OT is possible
Metatarsals are required on the first day
Some travel between SurePoint Ag and SurePoint Electronics locations using personal vehicle is possible
Visa sponsorship is not available, now or in the near future, for this position
The manager is looking for candidates who will not have to relocate far for this position
Job Description:
Provide onsite deskside support to the SurePoint Ag location through performing the following duties
Job Duties:
Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
Responsible for effective e-mail communications and ability to create and maintain basic
documents/records:
TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests
Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.
Applies some technical knowledge in the support of processes or operations
TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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