AWS Connect Developer
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Job#: 2048596
Job Description:
Apex Systems is seeking a REMOTE AWS Connect Developer in Washington, DC in support of Federal Student Aid for the Department of Education.
Role Overview
You will be supporting a large government integrator that is support Federal Student Aid. In this role, you will provide technical support and maintenance of production and development systems and software products. The work will mainly require technical skill to support Contact Center Operations utilizing Cisco Unified Contact Center Enterprise Suite and other data center technologies.
Details:
Job Title: AWS Connect Developer
Job Type: Full-Time 6-month contract to hire
Location: Remote, DC area preferred
Compensation: ~50/hr (rate negotiable dependent upon experience)
Clearance Required: Ability to obtain a Public Trust
Shift: EST Core Hours
Minimum Qualifications
#clearance #cleared
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Job Description:
Apex Systems is seeking a REMOTE AWS Connect Developer in Washington, DC in support of Federal Student Aid for the Department of Education.
Role Overview
You will be supporting a large government integrator that is support Federal Student Aid. In this role, you will provide technical support and maintenance of production and development systems and software products. The work will mainly require technical skill to support Contact Center Operations utilizing Cisco Unified Contact Center Enterprise Suite and other data center technologies.
Details:
Job Title: AWS Connect Developer
Job Type: Full-Time 6-month contract to hire
Location: Remote, DC area preferred
Compensation: ~50/hr (rate negotiable dependent upon experience)
Clearance Required: Ability to obtain a Public Trust
Shift: EST Core Hours
Minimum Qualifications
- Associates Degree
- Ability to obtain Public Trust Clearance
- Ability to troubleshoot routing issues and voice technologies
- 1-3 years of experience with:
- Amazon Connect
- Amazon Lex
- Amazon Lambda
- Experience in a Call Center environment
- Experience with Cisco UCCE
- Contact-Center-As-A-Service
- Cloud-As-A-Service
- NICE Quality Monitoring
#clearance #cleared
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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