Communications Field Technician
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Job Description
EnerStar Solutions provides customized rental and service solutions for all industries. We have everything for your worksite and can help you get it there; accommodations, matting, water, lighting, logistics, communications and more! EnerStar Solutions' integration with Starlink, the most reliable and efficient high-speed broadband internet powered by the newest Low Earth Orbit satellites, we will help you connect from the most remote locations on the globe, ensuring efficiency and productivity.
We help clients integrate remarkably efficient solutions that are modern, turnkey, and minimize operational costs. We design rental and service solutions for all industries that seamlessly integrate your worksite.
Our Guiding Values shape our business operations, employee conduct, and relationships with customers and clients. We are committed to being a better business and better individuals by adhering to these values. We aim to continuously set the standard while striving to be an industry leader by keeping our equipment and technology up-to-date and conducting business in a manner compatible with the environmental, social, and economic needs of the communities in which we operate.
Communications Technician is a result driven and customer service oriented who possess skills required to program, setup and install communications and/or satellite equipment as well as monitoring equipment performance on remote worksite locations. Communications Technician (I, II, or III) with experience levels that ranges from entry-level to 5+ years experience. You will be an integral part of helping grow our exciting new LEO Sat communications division. Communication Technician is required to operate safely, follow all federal and state safety regulations and always offer an excellent customer service.
Responsibilities:
Safety
- Work safely or not at all. Value and follow all safe work practices, company policies, and client worksite regulations
- Champion EnerStar Guiding Values
- Follow all EnerStar safety and customer safety protocols
- Participate in job safety meetings prior to start of an assigned task or project
- Maintain truck logs and vehicle inspection reports (MyGeotab, DVIR)
- Maintain, schedule, and complete all truck PM (oil changes)
- Must be physically fit and able to lift 50lbs unassisted
- Repeatedly ascend and descend ladders
Customer Service
- Communicate and work in a courteous professional manner with co-workers and rig site personnel
- Some overnight travel will be required, daily travel to jobsite will be required, flexible to work long hours
Operational
- Respond to all service calls as assigned by manager
- Fill out Field Cap work order tickets with proper level of detail
- Fill out KPA communications inventory forms with proper level of details (Rig up, Rig down, Rig move, maintenance/repair, site Inventory)
Technical
- Deployment of Communications systems, mobilizing and demobilizing the units when needed and ensuring the proper operational functionality of systems
- Ability to log into EnGenius cloud to check parameters in access points, switches, gateways
- Help in deployment of camera systems
- Must be able to install/setup a Starlink
Skills and Qualifications
- Ability to work well individually or as a team member
- Constantly display professional demeanor
- Computer proficient
- Some technical skills in telecom, network design, cable or similar
- Learn how to make and rig up RJ-45, coaxial, LMR240, LMR400 cables and ends
- Ability to learn to configure, deploy and support satellite systems for internet access
- Proficiently program basic equipment
- Ability to repair electronics equipment an asset
- Ability to learn to use a Signal Finder to optimize antenna positioning for peak signal strength
- Ability to learn how to set up comms towers and associated booster equipment
Education and Experience
- Telecommunication: 1 year (Preferred)
- 1+ years of experience working in technical teams, preferred
- Any experience installing any or all of internet, cable, intercom, telecom, satellite, or remote monitoring equipment
- If no experience will train on the job the right person
- High School or equivalent, College Diploma or equivalent an asset
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
- AD&D insurance
- Life insurance
- Employee assistance program
- Referral program
- Paid time off, including holidays
License/Certification:
Valid Driver's License
Willingness to travel:
50% (Preferred)
Must be flexible to work occasional longer hours and weekends, some on call required. Some overnight travel could be required, daily travel to jobsite will be required. A company work vehicle will be supplied.
Work Location: Multiple Locations
EnerStar will provide you with great work conditions and an excellent total compensation package.
EnerStar is committed to the principle of employment equity. We welcome diversity and encourage all who are qualified to express their interest.
EnerStar Solutions. Quality You Desire. Service You Expect. Solutions That Work.
enerstarsolutions.com
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veterans.
We are an Affirmative Action and Equal Opportunity Employer that does not discriminate against any job applicant because of race, color, religion, natural origin, gender, pregnancy, sexual orientation, age, disability, veteran status, or other characteristics prohibited by law.