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Technical Writer

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Job Description

Job Description
Description:

3SI, CovertTrack, Wren Solutions and Edge 360 are four leading organizations in the security industry, who have joined forces with the mission to help create a #SaferWorld. Retailers, Financial Institutions, and Law Enforcement agencies look to us for solutions to offset the threat of high-value or volume asset theft, the victimization of repeat crimes, and the safety of employees, customers, and the overall community at large.

Leveraging over 90 years of combined safety and security expertise, we offer an unparalleled suite of services and technologies encompassing deterrence, detection, and live asset tracking, resulting in apprehensions and convictions. This offering is backed by innovation and design-build capabilities for seamless integration.

Our unique solutions and trusted partnerships are embraced by over 10,200 law enforcement agencies, delivering crime intelligence directly to ?rst responders and investigators for swift results to arrest and stop crime. By assisting police in apprehending and convicting dangerous offenders and taking them off the street, we help the community move towards becoming a #SaferWorld.

We're looking to add a Technical Writer to the team! The Technical Writer will be responsible for creating clear, concise, and user-friendly documentation.

Requirements:

Primary Responsibilities

1. Develop, write, and maintain comprehensive technical documentation, including user manuals, API documentation, installation guides, and release notes.

2. Collaborate with engineers, product managers, and other stakeholders to gather information and understand documentation requirements.

3. Translate complex technical concepts into easily understandable content for various audiences, including developers, end-users, and non-technical stakeholders.

4. Ensure all documentation is accurate, up-to-date, and adheres to company standards and guidelines.

5. Edit and proofread documentation to ensure clarity, consistency, and quality.

6. Utilize various tools and software to create and manage documentation (e.g. Microsoft Word, Confluence, MadCap Flare).

7. Conduct usability testing and gather feedback to continuously improve documentation quality.

8. Stay current with industry trends and best practices in technical writing and documentation.

Knowledge, Skills, and Abilities

1. Excellent writing, editing, and proofreading skills.

2. Strong understanding of technical concepts and the ability to explain them clearly.

3. Experience with documentation tools and software (e.g., Microsoft Word, Confluence, MadCap Flare).

4. Ability to work independently and manage multiple projects, simultaneously.

5. Strong attention to detail and commitment to producing high-quality work.

6. Effective communication and collaboration skills.

Qualifications

1. Bachelor s degree in Technical Writing, English, Communications, Computer Science or a related field.

2. Proven experience as a Technical Writer or in a similar role.

Additional Comments

1. Standard business hours for this role are 8:00 a.m. 4:30 p.m. ET.

2. Approximately <10% of travel, both local and overnight for company meetings, industry events, trade shows, customer meetings, etc.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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