Senior Core Banking Technology Manager

Dow Credit Union is a member-focused financial institution dedicated to providing exceptional service and innovative solutions. We are seeking a Senior Core Banking Technology Manager, to lead our talented team in supporting our core banking system, Symitar. This is a pivotal leadership role, ensuring the robust and efficient operation of our financial systems to align with our business objectives.

Would you like to join a supportive organization that invests in its employees? Do you want to build a long-term career in the people helping people industry with an established and award winning company? If so, please read on!

This position earns a competitive starting annual salary of $104k. We provide terrific benefits, including quarterly and annual incentives, medical, dental, vision, a 401(k) plan, paid holidays, and paid time off (PTO). If this sounds like the right opportunity for you, apply today!

DOW CREDIT UNION: OUR MISSION

In 1937, the country was still in the throes of a severe economic depression that underscored the need for a workable financial plan to enable Dow employees to save for emergencies and obtain convenient, low-cost credit. Two Dow employees heard about the credit union movement, and the rest is history. Today, we serve more than 81,000 members and have over $2.3 billion in assets. Our goal has always been to serve our members to the best of our abilities and provide them with the best value for their money. Every day, we continually strive to improve our level of service by keeping our focus on our members.

In order to do this, we have to hire and retain loyal, team-oriented employees who have genuine care and concern for our members and conduct themselves with integrity and professionalism. That's why we offer competitive pay, excellent benefits, and a positive work culture. We truly respect each other and actively encourage diversity, equity, and inclusion (DEI). We are an equal-opportunity employer.

Senior Core Banking Technology Manager

• Investment Planning: Develop and maintain technology and process roadmaps for strategic investment planning.
• Support Services Management: Manage support services to meet SLAs for break/fixes and small enhancements.
• Release Management: Plan and implement system releases.
• Information Security: Design and operate controls to ensure the confidentiality, integrity, and availability of financial information services.
• People Development: Implement strategies for team development and engagement.
• Data Governance: Lead and oversee financial systems data architecture and governance.
• Project Management: Manage projects to ensure timely and budget-conscious completion.
• System Integrations: Design and implement seamless system integrations across platforms and services.

Skills and Qualifications:

• Technical Expertise: Proficiency with Jack Henry Symitar technologies and integrations preferred.
• Industry Knowledge: Understanding of credit union products, services, policies, regulations, and procedures.
• Programming Proficiency: Advanced knowledge of application programming languages and methodologies.
• IT Operations: Strong knowledge of IT operations, network, and server administration.
• Leadership: Proven ability to lead and manage individuals and teams.
• Analytical Skills: Proficient mathematical skills for technical and financial analysis.
• Technical Skills: Strong computer and software skills.
• Project Management: Demonstrated project management skills.
• Stress Management: Ability to maintain emotional control under stress and handle multiple deadlines.
• Communication: Excellent verbal, written, and listening skills.
• Confidentiality: Ability to handle confidential information with tact and responsibility.
• Independence: Ability to work independently and mentor team members.

Working Conditions:

• Environment: Technological environment with frequent interruptions.
• Physical Requirements: Frequent sitting, typing, speaking, hearing, and visual acuity for application development.
• Hazards: Exposure to hot/cold temperatures, noise, vibration, chemical fumes, and electrical hazards.
• Hours: Potential for prolonged and/or unusual hours, including on-call status.

Equipment Used:

• Desktop computer, servers, printer, calculator, multi-line phone system, mobile phone, copier, fax machine, scanners, laptop/tablet, and multiple monitors.

Education and Experience:

• Education: Bachelor's degree in application systems, information technology, computer information systems, or related field required.
• Experience: Seven or more years with Symitar application and related technologies, and modern programming management (e.g., .NET, HTML, Java).

Join our team and help us continue to deliver innovative financial solutions and exceptional service to our members. We look forward to seeing how you can contribute to our success!