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Jobs or company...
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Telecommunications Technician

  • Full Time, onsite
  • Diverse Systems Group LLC
  • On Site, United States of America
Salary undisclosed

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Job Description

Job Description
Description:

Diverse Systems Group was founded on the mission of providing the highest customer satisfaction by delivering practical IT solutions with professional integrity. We develop successful business relationships through mutual trust and respect. Diverse Systems Group actively promotes a one-team approach that is derived from a servant leadership mentality. Our corporate executive mentality is to support, inspire, and empower the workforce to achieve the highest level of performance. We communicate honestly, creating an open, transparent, and trust-based environment. We are committed to the growth and development of our people and clients.?

Overview

Work within the integrated IT department of Fort Belvoir Community Hospital and support analog, VoIP telephone, as well as smartphone technologies. ?Act as the liaison between the team, the hospital's end-user community, and the Information Management Information Technology (IMIT) department for all service delivery items and issues. ?Report and brief executive leadership as required.

Responsibilities:

  • Manage a Cisco Voice over Internet Protocol (VoIP) and Analog environment.
  • Manage mobile telecommunications such as iPhones, iPads, ?(Mobile cellular wireless device(s), ?Mobile Wi-Fi, and hands-free communication devices such as Vocera.
  • Have or acquire advanced knowledge of TCP/IP, VLANs, DNS and DHCP.
  • Develop Telecommunication documentation for operational sustainment.
  • Manage telecommunication projects for new telecommunication technology.?
  • Keep up (continuing education) or obtain required certifications per DoD 8570.1M for privileged level access: Security+, CISCO Call Manager certificate.
  • Assemble technical documents and provide detailed analysis of various business system functions using Microsoft Office Suite programs such as Word, Excel, Access, Project Management, PowerPoint, and Visio.?
  • Monitor and assign tickets to the telecom team within ServiceNow.
  • Display proficiency in ITIL Incident Management.
Requirements:
  • Must have a secret security clearance and be able to maintain.
  • Strong analytical skills.
  • Must be able to work independently with minimal supervision, as well as foster a cohesive team environment.
  • Good communication skills, both oral and written.?This position requires working with colleagues across the IT department and clients to fully understand the client s needs.
  • Ability to interface with high-level government/military personnel and proactively translate and document high-level business needs into functional requirements.
  • Demonstrated success operating in either an enterprise-level corporate or military headquarters environment.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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