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HVAC Service Technician
Salary undisclosed
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Job Description
Job Description
We are looking for a self-starter Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Responsibilities
- Provide service and customer support during field visits or dispatches
- Tie workflow to schedule
- Manage all on-site installation, repair, maintenance and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Document processes
- Operate vehicle in a safe manner and use field automation systems
- Follow all company s filed procedures and protocols
- Cooperate with the team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with customers
Requirements
- Proven field service experience
- Ability to troubleshoot, test, repair and service HVAC equipment
- English literacy
- Ability to work flexible shifts and to adapt to changing work schedules
- Familiarity with mobile tools and applications
- Minimum of 6 months experience
- High School Diploma
- Valid Drivers License
Top Pay, great health benefits, 401k employer matching, Vacation
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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