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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Service Manager

  • Full Time, onsite
  • Dansources Technical Services
  • On Site, United States of America
Salary undisclosed

Apply on

Dice
Original
Simplified

Job Description

Job Description

We are currently seeking a Service Manager professional to join our team in supporting the Defense and National Security Sector.

JOB DUTIES:

The Service Manager is responsible for diagramming and documenting repeatable processes within a technical program. This involves meeting with Subject Matter Experts (SMEs) to gather requirements and meticulously documenting detailed steps for each repeatable task activity. The role includes managing and updating the ServiceNow service catalog, developing service requirements packages for standard catalog items, and closely monitoring service fulfillment to identify and escalate discrepancies or breaks in automated workflows that may impact service delivery objectives. Additionally, the Service Manager performs version-controlled updates and document tracking.

Key Responsibilities:

Collaborate with engineers and project managers to gather technical requirements and communicate them clearly to developers in written form.

Monitor project lifecycle workflows and submit tickets to resolve errors promptly.

Manage and track the Demand (DMND) and Enhancement (ENHC) process for all service delivery requirements, completing escalations as needed.

Create and update complex workflows and process documents for repeatable tasks, providing training to program teams.

Conduct quality reviews of documents and tickets to ensure compliance with standards.

Work collaboratively with integrators and developers to identify solutions that enhance productivity and improve performance metrics.

Generate weekly, daily, and monthly reports and manage task deadlines effectively.

REQUIRED QUALIFICATIONS:

A minimum of 5 years of experience, which can be a combination of work history and education. This equates to a Bachelor's and 1 year, an Associates and 3 years, or a High School diploma and 5 years.

Required Clearance: TS/SCI CI.

Familiarity with ITIL processes.

Experience in technical documentation, using clear language with proper grammar, spelling, and punctuation.

Ability to execute tasks quickly and efficiently.

Expertise in or a willingness to learn Confluence and MS Visio.

Ability to collaborate with teams, facilitate technical discussions, and work independently.

Utilize various program resources to answer questions and recommend solutions.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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